It is really very weird that this dump got 4 stars,there is nothing in this place that can justify it.
Made a reservation on their web site for one night in their most expensive room (superior)with 2 beds,arrived at the hotel at aprox 3 pm . At the reception I see the clerk and a sort of "secretary" wearing a pair of shoes with 15 cm high heels. She does not speak even one word in english (4 stars hotel). He gives us a key and ask her to take us to the room ,she barely can move because of the shoes(interesting what is her job there). And we start to walk and walk and walk....finaly arrived to a tiny room,I can't understand how do they consider it "superior"? Came back to the reception and ask for a bigger room because we have big luggage and also closer to elevator(there is no help in this 4 stars hotel) .
The receptionist say that they are fully booked and the only thing he can give us is a room with one bed (which I understood is a classic so it had to be cheaper but he charged us as for the more expensive one).When we entered the room ,they sent us 2 bathrobes so I finaly understood that everything is a lie and the only difference is that they give you these bathrobes.
All the hotel including the corridors are paved with stone and that makes you to hear every step and step .So if you want to sleep before 1 am ,forget it!
Breakfast is the worse I have in Italy ever,except the coffee ,everything was bad. And when I say everything ,I mean that there was not much to see there ,but even the bread was bad.
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