This is the worst hotel I've encountered in 20 years and four continents.
We arrived on a chilly February evening. The decor in the bedrooms was cheerful, well chosen, and in good condition. Breakfast next morning was perfectly OK and cheerfully served. That was the whole extent of the good news.
The first room we were offered was freezing cold (and I mean close to the near-zero outside temperature), filled with a roaring sound, and with one whole wall vibrating. The roar and vibration were from the main kitchen extractor fans fixed to the outside of the thin wall. We had been given a room where the heating had been switched off, but when we turned the radiator up to max, nothing happened. After a quarter of an hour sitting in our coats, I asked for and got another room. Here too the heating was off, and here too nothing happened when I turned it on. We went out for dinner having complained and been given a promise that the heat would come on. When we retuned nearly three hours later, the radiator was still stone cold. This time when I complained again, they produced an electric fan heater (with the cable not properly secured in the plug). It was no great surprise that the radiators didn’t work, as their edges were a mass of rust and flaking paint. This was lying on the carpet keeping company with one or two bits of paper litter.
In the bathroom was a toilet bowl with two large and probably dangerous cracks, a sink with four chips out of it and rusty gunge round the taps which had parts missing from their tops, wall tiles that were cracked and grubby, a loose screw sticking out an inch from the bath side panel waiting to rip someone’s flesh, and a disgustingly filthy extractor fan.
Friends of ours stayed in the hotel the same night. Their room too was cold, with a radiator that could just reach blood temperature. So that made three rooms that to our knowledge had no heating at all, or else very little -- in a Scottish February and near-zero outside temperature!
The beds were cheap and lumpy. One of the drawers in the bedroom had its whole front completely broken off and tossed inside the drawer. A dog was barking in a nearby bedroom. On all three rooms we had to contend with, the door locks were so close to broken that they took much manipulating and fiddling to operate. Both the first and the second room we were offered had at least one broken light bulb. The 'hot' water was just a little warmer than hand-hot, so there was no chance of a hot bath.
There are some good reviews of this hotel. Don’t trust them. This is Scotland at its very worst. The place was cheap and nasty to start with and is now worn out. The only remedy is demolition.