I had to write this after seeing so much negativity here. We have just got back from staying in westward ho! and dining at the pier on several occasions. I really can't fault it. The staff were excellent, very smartly dressed, polite and helpful. The food was very good especially the carvery. The location is excellent, eating a meal and having a drink as the Atlantic waves splash against the shore. Well done to the staff, you are mainly teens and early twenties and you are doing an excellent job.