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“Sunday lunch” 3 of 5 bubbles
Review of Pier House Hotel

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Pier House Hotel
Ranked #4 of 6 Westward Ho B&B and Inns
Sheffield, United Kingdom
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Sunday lunch”
3 of 5 bubbles Reviewed October 17, 2012

The setting and look of this place is great! We booked for Sunday Carvery. The place was pretty busy and noisy, and staff seemed stretched in keeping up, as a result things were a bit sloppy. The Carvery meat wasn't that great although the veg was nice, if not a little too cool for my liking. It was ok. They are extending the building which for a short time will hamper the gorgeous view. Perhaps a better place just to go for an afternoon drink in off season.

  • Stayed October 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Claire5975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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71 reviews from our community

Traveler rating
    30
    16
    13
    6
    6
See reviews for
25
12
Solo
0
Business
0
Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Basingstoke, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
3 of 5 bubbles Reviewed September 30, 2012

We booked an evening meal and food was very good and staff were helpful.
Returned two days later for a meal and they managed to get all my three courses wrong.
First Course - Pate and Brioche toast - toast burnt sent back.
Second Course - Steak and Mushroom Pie - top crust burnt.
Third course - Rhubarb Crumble and Custard - Rhubarb Crumble stone cold and served with cold Creme Anglais.
Staff very good - Chef is his name Alfred!!!!

  • Stayed September 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Gillian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
110 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
1 of 5 bubbles Reviewed August 21, 2012

My family went for dinner and what a let down. The mussel starter arrived covered in a congealing over garlicked sauce- indelible- the waitress said it usually looked different! The liver pate was old, dry and tasteless. Finally the turbot was undercooked and sent back. This was quite possibly the worse meal I have ever had. If they have a chef he should be sacked!

GO SOMEWHERE ELSE!

  • Stayed August 2012
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Cleanliness
Helpful?
Thank Flyinmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merthyr Tydfil, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed August 21, 2012

Our family tried to book a table for monday night, but were told they were fully booked for the evening but as the menu runs the same throughout the establishment (not true, only chips etc in the entertainment room) we could sit in the bar area or outside on the terrace. We decided to take a chance, the weather held out for us! so we decided to sit outside (lovely views) we had a few drinks whilst having a look at the menu, lots of fish specials :-) when it came to ordering our food, we were told that we couldnt! I stated we didnt mind the wait as the terrace was full so understandably there would be a wait, but were still informed that bar staff were not able to put food orders through as the kitchen couldnt cope? Isnt this the sort of location which on the rare occassion we do have nice weather a lot of people want to go for food??? Especially since food is served all day from 12 untill 9:30pm (only for a set amount of mouths to feed, obviously) so why on earth can the kitchen not cope?!?! luckly the bar staff could still cope!!!
so to sum it up: great views, lovely staff, but amateur chefs!

  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Location
Helpful?
2 Thank devon308
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bideford, United Kingdom
1 review
2 of 5 bubbles Reviewed August 13, 2012

booked a table for sunday lunch with friends to find ourselves in a cavernous room -felt like a holiday camp. Having booked a table in the restaurant and asking to move we were very unhappy at finding ourselves having to stay in this vast room with lots of children.
Food was very average and 2 portions of fish came without braised leeks as stated on the menu. We questioned this and was told that there were none. One pint of beer was sent back as being cloudy and replaced with exactly the same.

Very unsatisfactory.

  • Stayed August 2012, traveled with friends
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Service
Helpful?
Thank sue k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stroud, United Kingdom
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed July 16, 2012

Very nicely decor in a modern style and a very nice glassed in terrace. We called in for lunch which was of generous proportions and a reasanable quality. The staff were friendly and welcoming but a bit overwhelmed as there was a wedding party which arrived just after us. My wife and her freind both wanted cheese & onion sandwiches but the kitchen appently did not have an onion! Worth visiting if you are in the area but just don't ask for onion. My rating would have been very good but for the lack of that vegetable!

  • Stayed July 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank MaineCoonStroud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stroud, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed July 14, 2012

Lovely place, fantastic location, friendly bar staff, just don't ask for a cheese and onion sandwich instead of pickle, as they didn't 'have one to hand'!!!!!

  • Stayed July 2012
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
Helpful?
1 Thank Stroud-bumpkin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pier House Hotel

Property: Pier House Hotel
Address: Merely Road, Westward Ho, Bideford EX39 IJU, England
Location: United Kingdom > England > Devon > Torridge > Bideford > Westward Ho
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #4 of 6 B&Bs / Inns in Westward Ho

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