We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice place”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
InterContinental Moorea Resort & Spa
Ranked #1 of 2 Hotels in Papetoai
Certificate of Excellence
Reviewed October 21, 2013 via mobile

A fairly nice place. Toilet didn't smell clean in arrival, but was fine after cleaners came the next day.

Difficult to be objective as we had just spent 4 nights on Bora bora.

Dolphins are awesome, but a bit expensive by the time you include photos.

Cocktail hour is awesome. Staff are friendly. Moe who works here is fantastic!

Most activities will cost you some money- especially if you do it for more than 2 hours, e.g. Kayaking.

We recommend getting a bike and riding to the shopping village. It's a bit if fun and you can escape hotel food for a while.

Overall a nice stay in a beach bungalow.

  • Stayed: October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Duffenator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thierry B, Directeur général at InterContinental Moorea Resort & Spa, responded to this reviewResponded October 24, 2013

Dear Guests,
Ia Orana from Moorea!

I would like to thank you for your visit and for your comment.
I will pass your compliments to all staff and specially to Moe.
The islands are very diverse, in terms of landscape, atmosphere, lagoon…and
Moorea is an island of nature, great place to visit a mountain with lush vegetation, tropical flowers and fruit trees. And a magical place to enjoy a natural type of luxury.

We look forward to welcoming you back in the near future.

Sincerely

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (2,567)
Traveler rating
Traveler type
Time of year
Language
  • More languages

909 - 915 of 2,567 reviews

Reviewed October 21, 2013

We stayed at the Intercontinental as a pre-cruise package with Paul Gauguin Cruises. We opted for a regular hotel room fronting on the pool and beach area because it was much cheaper that the over water and other bungalows. Although those looked tempting, they are much more expensive and we were very happy with our decision. We were still able to walk all around the areas where the bungalows are perched so we did not feel we really missed any of the ambiance. Our room was lovely and comfortable, the 2 infinity pools backed by gorgeous mountains and fronted by turquoise water and beach were delightful, the staff were gracious and helpful, the landscaping was lovely, the breakfast buffets were outstanding...it was all wonderful! We also enjoyed the swim-up bar, the kayaks, the dolphin center and the turtle rehab center on the property. This is a great place to stay on the best (in our opinion) of the Society Islands!

  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Knierim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thierry B, Directeur général at InterContinental Moorea Resort & Spa, responded to this reviewResponded October 24, 2013

Dear Guests,
Ia Orana from everyone in Moorea!

Thank you for your very encouraging comments and your kind message.
It was a pleasure to welcome you to our small piece of paradise and we are delighted to hear you have brought home with you such special memories.
We have posted your message in all our departments and as you can imagine it has brought warmth to all our employees.

Mauruuru roa

Start planning your next trip… we are waiting!

Best sunny regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 20, 2013

My husband and I enjoyed a peaceful, lovely week here in October. The beauty of the resort blended in nicely with the gorgeous water and island. The staff here is amazing! Not an unfriendly person anywhere. The Polynesian people are very happy and nice everywhere we went. Lots of honeymoon couples here and the atmosphere was quiet and peaceful. The resort never felt crowded because the grounds are spread put over acres of a tropical wonderland filled with flowers and turquoise water teeming with coral and a variety of reef fish. We had our private aquarium right under our fabulous hut and loved seeing all of the unusual fish. The snorkeling is the best that we have ever experienced right here at the resort and off of a small island a short boat ride away, via a resort boat. The food and drink was good but extremely expensive, which is a reminder that we are on an island in the middle of the ocean. The hotel provides excellent excursions and we took two, which were the best that we have ever been on! The whale and dolphin watch was a one in a million experience for us because we got into the water with the Humpback whales. Our guides were excellent and we learned so much from them. Our other excursion was the 4x4 island interior tour with Alex and that was both exciting and a great learning experience. Oliver at the concierge desk was knowledgeable and nice as was the other man, whose name I have forgotten. There was not an unfriendly employee to be found at this resort! As the week progressed the island finally started to receive rain so be warned about when to go because they have a rainy season. If you go, please love and feed the little female dog who hangs out there, picking up friendly people everyday. She is adorable and many of us took to her and she entertained us with her fishing ability!

Room Tip: Every room is good but the over bungalows are excellent!
See more room tips
  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank gaterp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thierry B, Directeur général at InterContinental Moorea Resort & Spa, responded to this reviewResponded October 24, 2013

Dear Guests,
Ia Orana from Moorea!
Thank you for your wonderful feedback.
I have passed your message at all staff who also thanks you for your encouraging comments. Our entire team puts great efforts in serving our valued customers and it is always a good feeling to see that we are able to make a difference.
We sincerely hope to have the pleasure to welcome you back one day!
Warm sunny regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 20, 2013

After a leisurely 40 minute airport transfer in a pre-booked van, we arrived at the IC Moorea, spread out over 17 acres wedged between mountains and the sea. It may be helpful to know, hotels are not allowed to operate shuttles, thus one needs to arrive with a voucher for ground transportation or depend on super expensive taxis.

Friendly staff welcomed us warmly in the open air lobby, seated us, handed us a cool, refreshing fruit juice drink, and proceeded checking us in in no time at all. An electric cart brought us via the lushly landscaped grounds to our Shangri La, Premium Beach Junior Suite Bungalow # 310.

Opening the front door was like stepping into to the enchanted world of South Seas lore. Built on the sand of natural materials with a thatched roof, interior walls of weaved rattan mats, and a large private wooden deck on the water's edge left us pleased beyond all expectations. The bungalows interior was spacious with a bedroom with a comfy king bed, a bath with tub and shower, twin sink vanity counter and a smallish WC enclosure. A comfortably furnished living room and a corner desk rounded out "our" beach house in paradise.

Most of our time was spent on our large veranda, partially covered with a thatch roof to allow for shade and for sunbathing. Two comfortable lounge chairs with pads, a side table, plus a couple of chairs with a table made this our living room, only vacated to explore the grounds, cool off in the lagoon, or go to the restaurant for breakfast and dinner. Four steps down one is on the sand lagoon-side with the water teeming with colorful fish, a snorkeler's heaven. Though reef walkers are advised, access to the water is easy as it gently slopes to swimming depth.

Two restaurants serve the guests, one serving fine dining French cuisine evenings, functioning as breakfast room mornings. The breakfast buffet offers the usual but not over the top selections. The second, pool-side restaurant is outdoors with a romantic ambiance, except that it offers no shelter from the breeze off the ocean. An indoor section with the uninviting ambiance of a school cafeteria with food served on bare tables is the only sheltered option. While served by friendly staff, the ambiance coupled with uninspired food let us go outside the hotel for dinner for the remainder of our stay.

The hotel concierge is eager to sign up guests to the myriad of waterborne and land-side activities for the adventurous, yet alternatively it is sheer luxury to launch on the deck of one of the widely spaced apart bungalows and while the day away. An Avis car rental desk is on site. Although in advance warned of mosquito on Moorea, we encountered non nor any other nuisance critters. Exotic, colorful birds flitted about the greenery around our bungalow, some expecting a hand-out. Staff without exception was courteous, helpful and quick to provide requested service.

A disappointing aspect of the hotel's offering is, in our opinion, a dolphin encounter with three penned dolphins swimming endlessly in circles in the pen - the whole sold off as educational. While the resort was an oasis of quietness, one day a very misguided hotel sponsored animation activity destroyed the tranquility on our lagoon for about an hour and a half. A twenty-something animator led a group of about ten girls aged 10-13 with paddle boards to the beach next to our bungalow. The piecing shrieks and screeches were not only the utmost nuisance, but the activity location is about as misguided as can be.

All in all, the IC Moorea, being our first intro to the South Seas, met and in many ways exceeded our expectations. In a flash would we return to Bungalow #310.

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank silvergate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thierry B, Directeur général at InterContinental Moorea Resort & Spa, responded to this reviewResponded October 25, 2013

Dear Guests,
Ia Orana from Moorea!
First of all, thank you for your detailed review which surely will be valuable to many future visitors of Polynesia.
I am very happy to learn that you have enjoyed your stay with us and rest assured that I will pass your compliments to all staff.
After research I confirm that the paddle boards were individuals unrelated to the hotel. Rest assured that had we been informed we would have taken the necessary measures to approach them and ask them to keep a distance from our resort.
We hope to have the pleasure to welcome you back to our small piece of paradise …
Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2013

Best hotel to unwind and relax. With panoramic views of lagoon in front of you and mountain behind. The staff here are gracious and welcoming. The rooms are perfect Tahitian loveliness and the balconies are even more enjoyable. The food at the hotel is not the best and the breakfast, while included for us, was awful and we just got coffee and left. They are plenty of other options close by. You are here for the view, the relaxation and the sensuousness of it all, enjoy!

Stayed: October 2013, traveled as a couple
Thank Baxterbeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thierry B, Directeur général at InterContinental Moorea Resort & Spa, responded to this reviewResponded October 16, 2013

Dear Guests,
Ia Orana from Moorea!

Delighted to read that you enjoyed the simple atmosphere of Moorea to unwind and relax.
Thank you for your compliments and rest assured that I will pass your review to all my staff.

I must admit finding it difficult to classify our breakfast as ‘awful’ and only being able to take coffee out of all the eggs, fresh fruits, pastries, yoghurt, juices, pancakes, sausages, bacon, bread, jams, cereals and the list goes on, offered on the buffet. Sorry that this did not match your taste.

Thank again for your visit.

Sincerely

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2013

My wife and I recently celebrated our 40th wedding anniversary by taking a cruise in the Polynesian Islands. We purchased a pre-cruise package staying at the InterContinental in Moorea, with over the water bungalow. The hotel is beautiful and the gardens are very well kept. The bungalow was nice and spacious, but we were expecting a lot more given the price we were charged for the three nights. The bungalow was not truly over the water. Only a portion of it was over water. The pools and beaches were very nice and the hotel staff was very friendly and helpful. Nice experience but we just expected a bit more!

Stayed: September 2013, traveled as a couple
1  Thank 482,850
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thierry B, Directeur général at InterContinental Moorea Resort & Spa, responded to this reviewResponded October 16, 2013

Dear Guests,
Ia Orana from Moorea!

I would like to thank you for your comment.
I am happy to see that most aspects of your stay met your expectations and I hope that you have brought home some pleasant memories of your 40th wedding anniversary at our Hotel.
I will pass your compliments at my staff and we hope to have the pleasure to welcome you back one day!

Sincerely

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2013

This was the first island of our three-island honeymoon. We stayed in a premier bungalow with private plunge pool.

We took the overnight flight from LA and landed in Papeete at about 4:30. We then took a ferry to Moorea and got a cab to the Intercontinental (we were supposed to have a pick up from a car service but we were so early we took the earlier ferry and got to Moorea about an hour and a half before our scheduled pick up time). On the way in the cab we stopped at a local grocery store and bought some water and beer for the room. We got to the Intercontinental around 7:30am. They didn't have our room ready yet (we didn't think they would) so we went and had breakfast then they offered us an "In Transit" room so we could change. I don't know if they intended to give us this particular room or if it was a mistake but it was really disgusting. It didn't appear to have been cleaned...at all recently. There seemed to have been about 6 people who had used it before us. There were towels all over the floor, open shampoo bottles on the floor of the shower, and it smelled awful! We quick changed and got out of there. It was a nice idea as there was a shower, toilet, sink and seating area. They could use those to make guests a bit more comfortable during their wait for their room.
And wait we did. Again we got there at 7:30 and didn't have a room until after 2pm which is their normal check in time. I don't think this is so much the hotels fault as it is the airline's. They have one flight a day from LA to Papeete. They should really time it a bit better. After 11am it began to rain and so we just waited in the lobby with nothing else to do until our room was ready. We really empathized with all the other people in the next few days that were spread out in the lobby for hours looking miserable waiting for rooms. Again not the hotel's fault just something to be aware of.

When we did get our bungalow it was great! It was divided into a separate bedroom and sitting area. We had a large deck with our private pool, which was a really great however the weather was not so cooperative so we only used it one day. We were pushed back from the beach a bit and the bungalow was situated on a spot of beach that was not that nice.

The beach at this hotel is not the prettiest and really felt like you could have been on any old beach anywhere which was somewhat disappointing since we traveled so far. They also have their pier in a place that cuts your view of the mountain when you are on the beach or at the pool. It kind of junked up the hotel to be looking at their parking spot for dirty jet skis and boats instead of the natural beauty of the island.

They have a great breakfast buffet which has just about everything you could think of for breakfast. Ours was included in our package price so I can't comment on the value. We did find that the lunch menu was really limited. After such a big breakfast and knowing that we would be going to restaurants for dinner we were more interested in snacks for lunch. They didn't have a great selection. Mostly you could only get a huge 1/2 pound hamburger for $24 or a 1/2 cup of guacamole and some Doritos for $16. Either way it was not what we wanted. Fortunately Moorea is a very easy island to navigate so we left for lunch twice and got great sandwiches and salads in town for much cheaper. When my husband and I go on vacation (and this being our honeymoon) we are not looking to find the best deals. We will spend money willingly but we do have a problem when we are spending money for things we don't want and spending lots of money and not getting much for it.

As I mentioned Moorea is an easy island to get around. Across from the Intercontinental there is a little shop that has jewelry and some snacks and drinks. We asked the hotel to remove the snacks from our mini-bar and we bought our own water and some beer and Tahiti drink to keep in our refrigerator. there is also a rental spot across the street from the hotel that rents buggies, scooters, etc. We rented a buggy one day and drove all around the island. It is cheaper to rent from them directly rather than going through the hotel

The staff is really helpful and friendly. We did have massages one day as well. The spa was very pretty and relaxing. The staff there was wonderful as well.

I rated this hotel as average and I think that's fair. There was nothing that really set it apart from other hotels. There was nothing terrible about it but there wasn't really anything fantastic about it either. And coming to French Polynesia for our honeymoon we really wanted to be "wowed". And we were in Huahine and Bora Bora!

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank hlh_25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thierry B, Directeur général at InterContinental Moorea Resort & Spa, responded to this reviewResponded October 22, 2013

Dear Guests,

Thank you for your feedback.
We completely understand the frustration in having to wait for your room after a long flight and rest assured that we try and be as accommodating as possible with early check-ins. During high season the hotel is often fully booked, which in this case simply doesn't allow us much flexibility and we thank you for your understanding. The transit rooms allow our guests to get changed into their swim suits as time goes by much faster when you are lazing around in the pool or beach area rather than in the lobby! These are cleaned after every use and please accept our sincere apologies if a mistake happened when handing out the key.
I will pass on your message to our staff whom I am sure will be encouraged by your satisfaction of their service... Polynesian hospitality is world renown and it isn't made up!
Nonetheless, I am sorry that you did not find us 'wowing'. From the many other comments and direct guest feedback we know that many of our clients are 'wowed'. However we understand that everyone has their own expectations and preferences and for this reason my team and myself are always available during your stay to help adjust your experience and ensure your time with us is memorable... for instance by offering special dishes when the menu is not to your liking!

Sincerely

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Papetoai
6 mi away
Manava Beach Resort & Spa - Moorea
0.3 mi away
Fenua Mata'i'oa
Fenua Mata'i'oa
#1 of 1 in Haapiti
124 reviews
20 mi away
Manava Suite Resort Tahiti
Show Prices
Show Prices
Show Prices
1.5 mi away
Hotel Hibiscus
Hotel Hibiscus
#2 of 2 in Papetoai
727 reviews
5 mi away
Hotel Kaveka
Hotel Kaveka
#4 of 4 in Maharepa
303 reviews
0.8 mi away
Hotel Les Tipaniers
Hotel Les Tipaniers
#6 of 13 in Moorea
736 reviews
Show Prices
Show Prices
Show Prices

Been to InterContinental Moorea Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about InterContinental Moorea Resort & Spa

Address: Papetoai 98729, French Polynesia
Phone Number:
Location: French Polynesia > Society Islands > Moorea > Papetoai
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Papetoai
Price Range: $290 - $415 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Moorea Resort & Spa 4*
Number of rooms: 142
Official Description (provided by the hotel):
The InterContinental Moorea Resort & Spa is nestled between mountains and a lagoon on a stunning French Polynesian island. Right on the resort grounds is Moorea's widest range of activities, which includes the Moorea Dolphin Center, Bathys Diving Club, tennis, kayaking, canoeing, skiing and Jeep tours. The Arahurahu Marae temple is also worth a visit. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Priceline, IHG, Agoda, Hotels.com, Hotwire, Orbitz, Cancelon and getaroom.com so you can book your InterContinental Moorea Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Resort & Spa Moorea Hotel Moorea
Intercontinental Resort And Spa Moorea
Intercontinental Hotel Moorea
InterContinental Moorea Resort & Spa French Polynesia

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing