Great location for the purpose of our trip to Wellington, great free shuttle service, and great reception area, and some great staff! But that's about all the positives there are. Rooms are seriously outdated in all things including the simple quick things that could be done to Make rooms more modern, ie linen, pillows, curtains! Very 70 style fixtures and fittings desperately in need of some repairs. The have obviously tried to updated the bathrooms many years ago but are again need of a major overhaul. Pillows were plentiful but not one worthy of use. They all should be dumped as they have all lost any form of support. Make sure if you are elderly or injured etc you ask for ground floor as there was no elevator in our wing to get upstairs and no offer of assistance to take our luggage to our room, which surprised us! Why do thy not inform you at reception there is no elevator and offer the assistance of a porter to get your luggage up all the stairs .
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- Also Known As:
- Brentwood Hotel Wellington
- Brentwood Hotel Greater Wellington/Kilbirnie