Fabulous hotel, very clean , friendly staff, nice restaurant on site, very pleasant surroundings with a lovely pool and hot tub, pleasant walks surronding the area, easy access for parking, the lake and views are amazingMore
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Fabulous hotel, very clean , friendly staff, nice restaurant on site, very pleasant surroundings with a lovely pool and hot tub, pleasant walks surronding the area, easy access for parking, the lake and views are amazingMoreShow less
Hi Elaine, thank you for taking the time to leave us such a fantastic review. We're so glad to hear our fabulous hotel impressed you with our friendly staff, pleasant surroundings, lovely pools and hot tubs, amazing views and access to Okanagan Lake and more. We hope to have the pleasure of seeing you here again.
I live only 2 hours away from this resort and I'm glad we had a real resort experience close to home.
It would be nice if there were more dining options.
My only suggestion: bring your own pillows from home. Theirs are too fluffy.
Other than that, it was a nice romantic couples getaway :)
Hi Tyrone. Thank you so much for the great 5 star review of The Cove Lakeside Resort! We're pleased we were able to provide great service and a world class resort experience for your romantic couple's getaway. We will take your comments into consideration as we are always looking for ways to improve our guest's experiences. We hope you come back again very soon!
Absolutely gorgeous place to stay. However, our air conditioning did not work during the entire duration of our stay. The hotel discounted 2 of our 5 nights for the trouble, but for nearly $500/night I could have saved the money and stayed home with working AC. Not to mention the inconvenience of having hotel maintenance in and out of our room multiple times a day.
Thank you for sharing about our lovely property. It certainly was a challenge working to counteract very warm conditions in the suite and your family exercised a great deal of patience during these efforts. While our offer to move your family to a new, cooled suite was inconvenient when first offered, it may have been the best option. I am certain we all felt we would be able to overcome this and I apologize that we could not. I do hope that our repeated efforts were welcome for the resolution of this uncomfortable issue.
The cove Lakeside Resort was even better than we expected. We were there to attend a wedding.
I would definitely return to the resort for a family trip. The service was excellent. We definitely have no complaints. The 1 bedroom suite had everything we needed. The only regret is that we didn't take a lake view
Hello Richard. We love receiving reviews like this from our guests, as one of our main goals here at The Cove is to provide excellent service and amenities to make it feel like a home away from home. We would love to see you again soon for a family trip! Thank you.
Stayed here 3 nights before continuing on to Banff. The location on the lake is beautiful. Nice trails to walk along the lake. The one bedroom suite was spacious and nicely appointed. The extra half bath and w/d were convenient. The kitchen is well furnished with large fridge. Dishes, glasses, utensils, everything provided. Only 10 minutes to restaurants in town.
Thank you for highlighting the things that make our resort so enjoyable for you including our beautiful lakefront location. We're pleased to hear you had a wonderful stay in our spacious and well-appointed suites. We look forward to seeing you again soon. Many thanks!
My wife and I went here for our 25th anniversary. We were blown away by how beautiful it was. The suite was great with a huge patio that we could directly access the pool and beach area. The food at Bonfire was very good. The grounds were immaculate. The people were very caring.
Hello Mark! Thank you for taking the time to share your appreciation of The Cove. We are so delighted and honored to have been a part of you and your wife's 25th anniversary celebrations and pleased to hear you were blown away by how beautiful our resort is! Our staff strives to provide outstanding, personalized service for all our guests and we're happy we were able to show how much we care on such a special occasion. We hope to see you back here again soon. Happy Anniversary!