Upon arrival I was not able to check-in my room until 4:50PM. Note they have a 4:00PM check-in time. I had arrived earlier in the day so fortunately I was able to hang out with relatives who were also guests and had checked in the day before. To make matters worse the maid service was banging on my door the next day at 8:30AM. My sense is they have not hired enough staff to keep the operation at top efficiency. Front desk is friendly. The adjoining bar and steak house is adequate with friendly service. The swimming pool was murky and the hot tub needed a good scrubbing but the young children didn't seem to mind. One elevator is s-l-o-w so I took the stairs most of the time.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn West Kelowna Nestled in the heart of the Okanagan Valley in West Kelowna, this Holiday Inn hotel is a short drive from Okanagan attractions and BC's renowned wineries. Business travelers to our West Kelowna hotel enjoy the convenience of our flexible meeting facilities. Our four meeting rooms can be modified for multiple configurations, and our catering and helpful staff make Holiday Inn the perfect place for guests' meetings, seminars and celebrations. Recently renovated and re-opened, our ballroom is perfect for hosting a wedding reception or company event. Guests also benefit from close proximity to local businesses and attractions. While there is plenty to do in West Kelowna, outdoor activities are easily the most popular Okanagan attractions for visitors at our Holiday Inn hotel. For ski enthusiasts, Crystal Mountain is a scenic 30 minute drive away, and Big White Ski Resort has a shuttle that picks up guests at our door. Also within close proximity are several golf courses, Okanagan Lake and many shopping centres. Our suburban West Kelowna hotel's amenities include an indoor/outdoor saltwater swimming pool, outdoor whirlpool, fitness centre, complimentary high-speed wireless Internet access, and an on-site restaurant and lounge. Whether you are in town for the Wine Festival or business, our Holiday Inn West Kelowna hotel's friendly and helpful staff will take great care in ensuring you have a memorable stay. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Kelowna Sw-Westbank Hotel West Kelowna
- Holiday Inn Westbank
- Westbank Holiday Inn
- Holiday Inn West Kelowna