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“Perhaps a room that allows pets is inferior to a regular room.”

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Super 8 West Kelowna BC
Ranked #5 of 5 Hotels in West Kelowna
Reviewed January 30, 2011

We stayed for two nights with a small maltese dog, and therefore received a room that allows pets. While we appreciate that the Comfort Inn accepts pets, we were disappointed in our room. The carpet was badly stained and the sofa bed very shabby. A look behind the sofa bed was frightening. The actual bed itself was comfortable, but there were cigarette burns in the comforter. I would not recommend this hotel.

  • Stayed: January 2011, traveled as a couple
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Thank molly156
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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400 - 406 of 417 reviews

Reviewed October 14, 2010

The room itself was very nice. Everything was very modern and up to date. The bedding was beautiful and very comfortable. Everything was given in abundance (towels, toiletries, coffee etc...), and complimentary toothpaste, toothbrush, razors etc were available if needed. Free fresh waffle breakfast every morning. It had a pool and exercise room. I felt very secure as rooms, pool, and exercise room all needed key cards. Only downside - Pop and goodies in the down stairs looby were overpriced, but that's to be expected.

  • Stayed: October 2010, traveled with family
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2  Thank redhotpinkfire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 1, 2010

Stayed here on business for the second time in a few years. Never again. ifferent people, same long faces, never a smile. They gave me a room next to the "Maid" depot. Banging doors, "non-stop". At most they will make the bed when they clean the room. They keep forgetting to empty the trash, refill the coffee, clean the coffe pot, and so on. Breakfast is mediocre. I would only recommend this to people who are on the road, very tired, near the hotel and need to sleep. Otherwise, stay away. Fitness center was shutdown for renovation.

  • Stayed: August 2010, traveled on business
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Thank Heloguy77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2010

Stayed 2 nights, first night upon arrival were greeted with awful odor. Next day asked to be moved and this would bee done only if willing to pay upgrade price. Would suggest that you check room out before staying if you are to stay there. Staff friendly but not very accommodating to any problems or issues.

  • Stayed: August 2010, traveled as a couple
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Thank peters6476
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2010

we all liked this hotel . the rooms were nice and roomy and the staff friendly. they were under renos so not much in the way of food etc. not as attractive as we expected though.

  • Stayed: June 2010, traveled with family
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Thank kat1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2010

We were only staying overnight but I was very disappointed with the room we were given. It wasn't very clean and there were cigarette burns and the burn from an iron on the carpet. The hotel wasn't anywhere near full but we were told this was the only room available. Service at the front desk was not friendly and I was kept waiting while the desk clerk assisted in watering flower pots outdoors and chatted with a co-worker. The included continental breakfast was meager, just toast and muffins, no fruit or yogurt.

  • Stayed: June 2010, traveled as a couple
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Thank 2HappyTravellers2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CN664, General Manager at Super 8 West Kelowna BC, responded to this reviewResponded June 9, 2010

Thank you for your review and bringing these matters to my attention via TripAdvisor. Comfort Inn Kelowna apologizes for the condition of the room. Unfortunately, we made a mistake renting out the room you stayed in because as you described the condition is certainly not up to our standards as well. Our location is currently undergoing extensive renovations meaning that currently we have a limited amount of rooms in our inventory. With the hotel renovations we have also purchased new pillow top beds for are upgraded rooms. We also brought in brand new linens, bedspreads, pillows and towels which will be disturbed to all rooms within a few days. It also disappoints me to hear that you were not provided exceptional service which will be promptly addressed. Thank you again for your comments and we certainly hope that you will provide us with another opportunity.

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Reviewed March 17, 2010

What a great time we had at the Comfort Inn during a hockey tournament.
The hotel was within walking distance of the arenas.
The rooms were spacious, clean, and the showers had great water pressure.
The staff up front were kind, friendly and looked after our every need.
The housekeeping staff worked around our hockey games so not to disturb us when we were in our rooms. The complimentary breakfast was a huge hit for the parents who did not need to worry about providing a small snack before game times.
We were also given the conference room to host a dinner for our team.
It was large and off to the side as not to disturb any other guests in the hotel.

we will recommend this hotel to all of our friends, and associates with our hockey organization we are looking forward to coming up next year for another tournament and staying at your hotel.

  • Stayed: March 2010, traveled on business
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Thank Coach03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 West Kelowna BC

Address: 1655 Westgate Rd, West Kelowna, British Columbia V1Z 3P1, Canada (Formerly Comfort Inn)
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > West Kelowna
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 5 Hotels in West Kelowna
Price Range: $69 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 West Kelowna BC 2*
Number of rooms: 81
Official Description (provided by the hotel):
Conveniently located in beautiful West Kelowna, Super 8 Hotel West Kelowna offers a great experience and service for good value. The hotel is located a very short distance to many of the best wineries in the Okanagan valley, halfway between downtown Kelowna and historical Westbank. Complimentary breakfast, free WIFI, Ample parking, suites with kitchenettes and some meeting space options combined with it's central location make this place the perfect base for groups and individual travellers wishing to explore this great area. We pride ourself in the quality of our service and strive to exceed your expectations at every visit. ... more   less 
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Also Known As:
Comfort Inn Westside Hotel West Kelowna
Comfort Inn Kelowna
Kelowna Comfort Inn
Super 8 West Kelowna BC

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