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Best Western Plus Wine Country Hotel & Suites
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Reviews (818)
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All reviewsgolf coursewine countrywafflesfront deskbreakfast roomstrip malltim hortonsvery nice hotelfree breakfastshopping and restaurantsrooms are cleanhot breakfastwould stay here againwaffle makerking bedindoor poolhockey tournament
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489 - 494 of 818 reviews
Reviewed August 12, 2014

This is newly hotel in West Kelowna. Located beside a shopping mall, and very convenience. 10 mins drive to City Center and 5 mins drive to winery area. Comfy bedding and nice room. Clean and spacious. Recommended to all traveller.

  • Stayed: August 2014, traveled with friends
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Review collected in partnership with Best Western
Thank sasa99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
torme, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this reviewResponded August 13, 2014

Many thanks for your review, it is good to hear that you enjoyed our area as well as it does have a lot to offer.

Yours in hospitality
Elfriede Schmoll

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 12, 2014

Our stay at the Best Western PLUS Wine and Country Hotel & Suites was a pleasant stay because of staff like Chantal, at the front desk, and the wonderful woman that ran the breakfast area. Problems, that we had, were managed and corrected in a timely manner.

  • Stayed: August 2014, traveled with family
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Review collected in partnership with Best Western
Thank joannl37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
torme, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this reviewResponded August 13, 2014

Thank you so much for your review, as our staff does appreciate positive comments. We are glad that you enjoyed your stay as well as our complimentary breakfast and staff

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Reviewed August 12, 2014

Very nice hotel, rooms overlooking golf course are best. Breakfast is self serve and has good selection. Central for touring the area and shopping very close. Staff very helpful. Will be returning to this hotel in the future.

  • Stayed: August 2014, traveled as a couple
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Review collected in partnership with Best Western
Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
torme, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this reviewResponded August 13, 2014

Thank you Robert for your review which is appreciated by all of us. Have a wonderful rest of the Summer

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Reviewed August 11, 2014

Very nice place to stay. Nice decor, clean rooms, quiet, great air conditioning ( which was really needed ) Poor WiFi that needs improvements, but otherwise an excellent time. We will stay there again.

  • Stayed: August 2014, traveled with family
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Review collected in partnership with Best Western
Thank Lori P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
torme, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this reviewResponded August 13, 2014

Thank you Lori for your comments. Yes, we are getting Fiber optic WIFI next week as we are aware that the shared bandwith is no longer enough for all the gadgets people have. We look forward in greeting you again in the near future

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Reviewed August 11, 2014

Air condition was so noisy and uncontrollable that we had to turn off it and open the window for whole night in such high temperature, duvet cover is thick and lumpy. whole family couldn't sleep well. Only one staff in the hotel deal with all customers.

  • Stayed: August 2014, traveled with family
    • Value
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Review collected in partnership with Best Western
1  Thank Ming G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
torme, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this reviewResponded August 13, 2014

Hello Ming,

Thank you for your response, I am surprised that you had problems with our AC units as we have them in all of our hotels. I am sorry that you did not enjoy yourself,

Yours in hospitality
Elfriede Schmoll

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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