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“Nicely appointed, good location to wineries”

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Best Western Plus Wine Country Hotel & Suites
Ranked #2 of 5 Hotels in West Kelowna
Certificate of Excellence
Reviewed May 7, 2014

Stayed 2 days here. Hotel was very clean and well kept. Executive room
was spacious, nice flat screen, fridge, microwave and coffee counter.
Very nice bathroom fixtures and granite counters throughout.
Wifi is free, nice desk and plug in for laptops. Room Service
was answered promptly and cheerfully.

Restaurants are plentiful within walking distance, or within 6 blocks for
good inexpensive Italian. Wineries Trail is 5 km away, a trip to
Mission Hill is the closest, and as a multiple winner of Best Winery in
Canada, it should not be missed by any out of towner. Beautiful and
fantastic wine.

Room Tip: Although our room faced the parking lot to the adjacent mall, we did not notice any noise. It was...
  • Stayed: May 2014, traveled as a couple
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Thank BCwinetraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this reviewResponded May 11, 2014

Many thanks for your review, we do appreciate to receive feedback on how you enjoyed your stay. As we are in wine country, we love to help our guests having the best wine experience we can provide for them. We are a bit of a secret as people usually just drive through West Kelowna even though you pay less Taxes as well as hotel accommodations are cheaper. We do hope that we will have the pleasure to greet you again in the near future.

Yours in hospitality
Elfriede Schmoll

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (740)
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474 - 480 of 740 reviews

Reviewed May 6, 2014

From the moment of check in, to breakfast and check out, all were very friendly, knowledgeable of the area and fun to talk to. We have a very nice experience staying here. The room was amazingly clean and comfortable. The hotel staff are great people.

  • Stayed: May 2014, traveled with family
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Review collected in partnership with Best Western
Thank Lori D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this reviewResponded May 11, 2014

Many thanks for your review, we do appreciate to receive feedback on how you enjoyed your stay. As we are in wine country, we love to help our guests having the best wine experience we can provide for them. We are a bit of a secret as people usually just drive through West Kelowna even though you pay less Taxes as well as hotel accommodations are cheaper. We do hope that we will have the pleasure to greet you again in the near future.

Yours in hospitality
Elfriede Schmoll

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 4, 2014

We had a great stay at the West Kelowna Best Western. Great location and the views are awesome. Clean and big rooms as well. Will for sure be going back to stay there again. Staff is awesome and friendly.

  • Stayed: May 2014, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Susan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this reviewResponded May 25, 2014

Many thanks for your review, we certainly do appreciate the time that you took to write this review. The next time you come and visit us on Business, let me know and I will show you the Wine Country side as we do have view that are phenomenal. did you know that in West Kelowna we pay less taxes than in Kelowna? More saving for you and your company

Yours in hospitality

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 4, 2014

The hotel was very clean and well kept. The staff were very helpful upon arrival.. Checkout took a long time - not sure what the problem was. The lobby was so overcrowded with people trying to get in and out. Our room overlooked the golf course which was a very peaceful view.

  • Stayed: May 2014, traveled with family
    • Value
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    • Sleep Quality
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Review collected in partnership with Best Western
Thank Caroline B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this reviewResponded May 11, 2014

Many thanks for your review, we do appreciate to receive feedback on how you enjoyed your stay. As we are in wine country, we love to help our guests having the best wine experience we can provide for them. We are a bit of a secret as people usually just drive through West Kelowna even though you pay less Taxes as well as hotel accommodations are cheaper. We do hope that we will have the pleasure to greet you again in the near future.

Yours in hospitality
Elfriede Schmoll

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 2, 2014

very pleasant staf. we were on our anniversay in Keolwna bc wine country and didn't want anything to spoil the experience. as usual, best western met our expections and exceeded them as not only were the hotel amenities tops but we were within a five minute cab ride from 7 or 8 estate wineries (very important to two wine tasters).

  • Stayed: April 2014, traveled as a couple
    • Value
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Review collected in partnership with Best Western
Thank James A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this reviewResponded May 11, 2014

Many thanks for your review, we do appreciate to receive feedback on how you enjoyed your stay. As we are in wine country, we love to help our guests having the best wine experience we can provide for them. We are a bit of a secret as people usually just drive through West Kelowna even though you pay less Taxes as well as hotel accommodations are cheaper. We do hope that we will have the pleasure to greet you again in the near future.

Yours in hospitality
Elfriede Schmoll

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 27, 2014

Clean, newer property with pleasing decor, a waterslide, great breakfast service. Very close to the major wineries in the area "Mission Hill", etc. Staff can organize local trips/experiences. Lots of restaurants within walking distance. There's even a Dominos across the parking lot which is open until 2am (or 3?), if you need a late night pie. Rooms all have mountain views. Our room on the NorthWest side had views of the golf course and the Mission Hill winery. The balcony was a nice spot to get some air. Definitely would stay here again. Hotel was only about 10-15min drive from our downtown conference centre. Didn't take long to get to a meeting.

  • Stayed: April 2014, traveled on business
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Review collected in partnership with Best Western
Thank Herman T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this reviewResponded April 28, 2014

Many thanks for your review, we do appreciate to receive feedback on how you enjoyed your stay. As we are in wine country, we love to help our guests having the best wine experience we can provide for them. We are a bit of a secret as people usually just drive through West Kelowna even though you pay less Taxes as well as hotel accommodations are cheaper. We do hope that we will have the pleasure to greet you again in the near future.

Yours in hospitality
Elfriede Schmoll

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 26, 2014 via mobile

We come every year and it I'd always great. The rooms are clean and comfortable. The breakfast improves every year and the service it fantastic. We will visit again. They now offer the fast check out so you don't have to wait I the morning.

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Alexander758
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this reviewResponded April 28, 2014

Many thanks for your review, we do appreciate to receive feedback on how you enjoyed your stay. As we are in wine country, we love to help our guests having the best wine experience we can provide for them. We are a bit of a secret as people usually just drive through West Kelowna even though you pay less Taxes as well as hotel accommodations are cheaper. We do hope that we will have the pleasure to greet you again in the near future.

Yours in hospitality
Elfriede Schmoll

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Wine Country Hotel & Suites

Address: 3460 Carrington Road | Sw Quadrant Of Hwy 97 & Elk Rd, West Kelowna, British Columbia V4T 3C1, Canada (Formerly BEST WESTERN PLUS Wine Country Hotel & Suites)
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > West Kelowna
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in West Kelowna
Price Range: $102 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Wine Country Hotel & Suites 2.5*
Number of rooms: 99
Official Description (provided by the hotel):
Experience a rare combination of luxury and hospitality when you stay at the BEST WESTERN PLUS Wine Country Hotel & Suites in West Kelowna, British Columbia. Situated at the head of British Columbia's stunning Okanagan Valley, Kelowna offers visitors the unique opportunity to enjoy both the great outdoors and a rich mix of culture and urban energy. Visitors flock to the Kelowna area all year long to enjoy its scenic natural beauty, majestic mountains, sparkling lakes, and bucolic vineyard vistas. ... more   less 
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Also Known As:
Best Western Plus Wine Country Hotel & Suites Kelowna/West Kelowna

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