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“Large rooms, good value”

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Best Western Plus Wine Country Hotel & Suites
Ranked #2 of 5 Hotels in West Kelowna
Certificate of Excellence
Victoria, Canada
Level 6 Contributor
161 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
“Large rooms, good value”
Reviewed March 31, 2014

A very good property for the business traveller. Rooms are large and well appointed. The free breakfast was ok; it even had a few gluten-free options. I would be happy to stay there again. Service was very pleasant but a little slow.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BCBusinessTraveller2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this review, April 1, 2014
Many thanks for your review, we do appreciate to receive feedback on how you enjoyed your stay. As we are in wine country, we love to help our guests having the best wine experience we can provide for them. We are a bit of a secret as people usually just drive through West Kelowna even though you pay less Taxes as well as hotel accommodations are cheaper. We do hope that we will have the pleasure to greet you again in the near future.

Yours in hospitality
Elfriede Schmoll
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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717 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (161)
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English first
Phoenix, Arizona
Level 5 Contributor
55 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 30, 2014

Great service, nice large rooms with comfortable beds, fast internet, nice amenities and free breakfast. There is nothing to complain about here. Best value ever, will definitely come back again if visiting the area.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Darren3232
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this review, April 1, 2014
Many thanks for your review, we do appreciate to receive feedback on how you enjoyed your stay. As we are in wine country, we love to help our guests having the best wine experience we can provide for them. We are a bit of a secret as people usually just drive through West Kelowna even though you pay less Taxes as well as hotel accommodations are cheaper. We do hope that we will have the pleasure to greet you again in the near future.

Yours in hospitality
Elfriede Schmoll
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kawerau, New Zealand
Level 6 Contributor
215 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed March 22, 2014

The hotel was easy to find, a well placed hotel. Nice views from our room over a golf course to the hills. Great staff. Breakfast good. Pool a little cool but spa nice & hot. Hydroslide needed looking at. In general a great place to stay.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank michaelwI5786VY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this review, March 27, 2014
Many thanks for your review, we do appreciate to receive feedback on how you evaluated your stay. As we are close to the ski areas, this area is well located even in the Winter time. We are a bit of a secret as people usually just drive through West Kelowna even though you pay less Taxes as well as hotel accommodations are cheaper. We do hope that we will have the pleasure to greet you again in the near future.

Yours in hospitality
Elfriede Schmoll
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surrey, Canada
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed March 2, 2014

I went to West Kelowna for a family funeral and found the Best Western PLUS Wine Country Hotel & Suites to be it's usual wonderful stay. Clean, friendly, with a great complimentary breakfast and comfortable beds. Good value for the money with my BCAA discount too.

  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jacqueline S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this review, March 4, 2014
Many thanks for your review, we do appreciate to receive feedback on how you enjoyed your stay. Yes, we are a bit of a secret as people usually just drive through West Kelowna even though you pay less taxes as well as hotel accommodations are cheaper in West Kelowna. We do hope that we will have the pleasure to greet you again in the near future.

Yours in hospitality
Elfriede Schmoll
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Retired Traveler
Level 4 Contributor
35 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed February 27, 2014

We stayed for a night on the way back from a ski trip to Big White and were very pleased. The location in West Kelowna is convenient to wineries, shopping, and restaurants. The hotel is modern with large comfortable rooms. The free breakfast was very good. It had a wide variety of hot and cold food. There was a nice work out room. It has an indoor hot tub and pool with a large water slide. The staff was very friendly.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fungo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this review, February 28, 2014
Many thanks for your review, we do appreciate to receive feedback on how you evaluated your stay. As we are close to the ski areas, this area is well located even in the Winter time. We are a bit of a secret as people usually just drive through West Kelowna even though you pay less Taxes as well as hotel accommodations are cheaper. We do hope that we will have the pleasure to greet you again in the near future.

Yours in hospitality
Elfriede Schmoll
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level 4 Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed February 25, 2014

We stayed at this hotel for a night in February while visiting some Kelowna wineries. The staff was friendly and efficient. The room was very well appointed and comfortable. The breakfast was of very good quality, with a variety of hot and cold items. It was convenient to be in West Kelowna to visit the numerous wineries that are on that side of the river.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Patricia N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this review, February 27, 2014
Many thanks for your review, we do appreciate to receive feedback on how you enjoyed your stay. As we are in wine country, we love to help our guests having the best wine experience we can provide for them. We are a bit of a secret as people usually just drive through West Kelowna even though you pay less Taxes as well as hotel accommodations are cheaper. We do hope that we will have the pleasure to greet you again in the near future.

Yours in hospitality
Elfriede Schmoll
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Penticton
Level 4 Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed February 20, 2014 via mobile

We were in town for a hockey tournament.
They allowed us in to our room at 9am! This gave me a chance to have a shower before our son's game.
Liked the decor.
Pool was cold and the hot tub was hot - just like I like it!
Front desks service was very good.
Rooms were clean.
Breakfast was fine.
Location is excellent... Lots of food options nearby.
Will visit again.

Stayed January 2014, traveled with family
Helpful?
Thank rydersdad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this review, February 24, 2014
Many thanks for your review, we do appreciate to receive feedback on how you enjoyed your stay. Yes, we are a bit of a secret as people usually just drive through West Kelowna even though you pay less taxes as well as hotel accommodations are cheaper in West Kelowna. We do hope that we will have the pleasure to greet you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Wine Country Hotel & Suites

Property: Best Western Plus Wine Country Hotel & Suites
Address: 3460 Carrington Road | Sw Quadrant Of Hwy 97 & Elk Rd, West Kelowna, British Columbia V4T 3C1, Canada (Formerly BEST WESTERN PLUS Wine Country Hotel & Suites)
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > West Kelowna
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in West Kelowna
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Wine Country Hotel & Suites 2.5*
Number of rooms: 99
Official Description (provided by the hotel):
Experience a rare combination of luxury and hospitality when you stay at the BEST WESTERN PLUS Wine Country Hotel & Suites in West Kelowna, British Columbia. Situated at the head of British Columbia's stunning Okanagan Valley, Kelowna offers visitors the unique opportunity to enjoy both the great outdoors and a rich mix of culture and urban energy. Visitors flock to the Kelowna area all year long to enjoy its scenic natural beauty, majestic mountains, sparkling lakes, and bucolic vineyard vistas. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Best Western, Travelocity, Booking.com, Orbitz, Expedia, Cheap Tickets, Cancelon, Hotwire, Agoda, HotelsforEveryone and HotelQuickly so you can book your Best Western Plus Wine Country Hotel & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Wine Country Hotel & Suites Kelowna/West Kelowna

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