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“visit to event at quail's gate”

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Best Western Plus Wine Country Hotel & Suites
Ranked #2 of 5 Hotels in West Kelowna
Certificate of Excellence
surrey, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“visit to event at quail's gate”
Reviewed September 15, 2013

The best western wine country hotel and suites is perhaps the best value-added location for those visiting West Kelowna/Kelowna, as well as the surrounding wine country. Easy access to major highways makes this a favoured stop for me, and my family.

  • Stayed September 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
1 Thank Derek S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this review, September 17, 2013
Many thanks for staying with us on your trip to the Okanagan. It was a pleasure to read your review as we are indeed located in a super area of the Okanagan. We do hope that you will be visiting us again

yours in hospitality
Elfriede Schmoll
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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684 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (158)
Date | Rating
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English first
Edmonton, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 15, 2013

BW are usually very busy places and I expected that when we checked in. The room we had came complete with a small balcony which was great. The room was very clean, well appointed and the beds were great - a real plus when traveling. The halls were busy with traffic but I that's to be expected in August and the pool in the hotel was a draw for families with small children. Tim Hortons is across the parking lot which was a plus! I would stay there again and request a room away from families or groups if possible.

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Becci G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this review, September 17, 2013
Many thanks for staying with us on your trip to the Okanagan. We do hope that you will be visiting us again

Yours in hospitality
Elfriede Schmoll
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Grinstead, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 13, 2013

Kelowna is a busy place and this BW is typical of the chain and the locality. Our welcome was friendly enough and our room was OK although the Golf Course view was marred by the intervening road. Not many decent places to eat nearby. I was somewhat surprised to have to share the lift in the evening with a group of semi-naked people all dripping wet who had just come out of the pool. Surely the hotel should have some standards for using the pool. Breakfast was manic, the facilities were totally inadequate for the number of people trying to use them, finding a table was like musical chairs and the 'hot' breakfast was largely cold offerings.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank UKvisitormartyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this review, September 15, 2013
Many thanks for you review, as you said, we are a busy 3.5 star hotel. However, we do try to accommodate our guests as much as we can even though we are a limited hotel. It is interesting that you could not find any restaurants as we have some of the best ones in the region, Mission Hill and Quails Gate being two of them. West Kelowna is becoming quite a tourist spot with beautiful promenades along the Lake and great Wineries. I do hope that you will come and see us again

Yours in hospitality
Elfriede Schmoll
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport Beach, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 6, 2013

Excellent service, spacious and comfortable room, immaculate. Excellent water pressure and shower. Fridge AND microwave in the room, free parking. Everything felt so clean and new. The man at the front desk was so welcoming and accommodating. Even though it seems like most of the action is over the bridge in Kelowna I would definitely recommend staying here. We popped into the other Best Western in Kelowna by accident, and this one definitely seems nicer. There are plenty of shops and restaurants nearby, including McDonalds, Wendy's, Walmart, and some restaurants that deliver.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank socaltraveler07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this review, September 8, 2013
Many thanks for writing your review, it is so important to have some objectivity when choosing a hotel. As a team, we do strive to give our guests an experience that will want them to visit us again. We do look forward to welcome you again in the future

Yours in hospitality
Elfriede Schmoll
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Radisson, Canada
1 review
Reviewed September 6, 2013

The Best Western in Valemont, BC was very welcome after a long day of travel. The front desk staff were very helpful. I had not booked ahead and was lucky enough to get one of the suites for my daughter, son and myself. The room was huge with 3 queen size beds and on the backside of the hotel. The view outside the window from our suite was of the garden area of the hotel yard and the mountain. There were no streets or roads...so extra quiet. We received a coupon for a complimentary glass of wine if we ate in the lounge and ordered an entree. We preferred to eat in the restaurant so forfeited the glass of wine. But have enjoyed a glass of wine in the lounge on a previous stay. Restaurant food was tasty and service good.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Elise M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this review, September 8, 2013
On behalf of our entire team, I would like to thank you for taking the time to write this response. It is important to us to ensure we provide an excellent experience.

Sincerely,

Elfriede Schmoll
General Manager
BEST WESTERN PLUS Wine Country Hotel & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Batemans Bay, Australia
Level Contributor
80 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed September 3, 2013

This property has a waterslide in the hotel which makes it popular with kids. It is a shame that parents did not stop them running up and down the corridors at night and in the morning. Our room itself was nice and the bed was comfortable. Breakfast was included and there was a fairly decent choice at the buffet. There is a restaurant in the carpark in front of the hotel which served reasonably priced meals. The staff a the hotel were very obliging.

  • Stayed June 2013, traveled with friends
    • Value
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    • Rooms
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Helpful?
Thank elgor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this review, September 4, 2013
Many thanks for staying with us on your trip to the Okanagan. Yes, parents do on occasion not control their children but overall, I do have to say,very little problems. We do hope that you will be visiting us again

yours in hospitality
Elfriede Schmoll
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
Level Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed September 2, 2013

The location is more big box store than wine country, but the room was lovely and the front desk staff could not have been better. We were there Labour Day weekend and it was jam packed (go early for breakfast). One wierd thing was that even though our suite was very large, including a massive jetted tub, but the bed was only a queen- they were sold out of kings.
Wander over to the golf course for dinner at 19 Okanagan Grill.
This is a good launching spot to explore the region, but our view was a parking lot. Know what you are getting.

Stayed August 2013, traveled as a couple
Helpful?
Thank Rumalu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this review, September 4, 2013
Many thanks for staying with us on your trip to the Okanagan and taking the time to write this review. We do hope that you will be visiting us again

yours in hospitality
Elfriede Schmoll
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Wine Country Hotel & Suites

Property: Best Western Plus Wine Country Hotel & Suites
Address: 3460 Carrington Road | Sw Quadrant Of Hwy 97 & Elk Rd, West Kelowna, British Columbia V4T 3C1, Canada (Formerly BEST WESTERN PLUS Wine Country Hotel & Suites)
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > West Kelowna
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in West Kelowna
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Wine Country Hotel & Suites 2.5*
Number of rooms: 99
Official Description (provided by the hotel):
Experience a rare combination of luxury and hospitality when you stay at the BEST WESTERN PLUS Wine Country Hotel & Suites in West Kelowna, British Columbia. Situated at the head of British Columbia's stunning Okanagan Valley, Kelowna offers visitors the unique opportunity to enjoy both the great outdoors and a rich mix of culture and urban energy. Visitors flock to the Kelowna area all year long to enjoy its scenic natural beauty, majestic mountains, sparkling lakes, and bucolic vineyard vistas. ... more   less 
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Also Known As:
Best Western Plus Wine Country Hotel & Suites Kelowna/West Kelowna

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