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“Great staff”

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Best Western Plus Wine Country Hotel & Suites
Ranked #2 of 5 Hotels in West Kelowna
Certificate of Excellence
Reviewed June 5, 2013

We checked in to the hotel late in the afternoon. Janine helped us get checked in. She then made suggestions for a few different restaurants, which by the way were very good. She fetched us some real glasses so we could have a drink in our suite. Our rooms were clean, had a great view of the golf course and we even had a small deck which we could sit on. The breakfast was the usual continental breakfast and the lady taking care of the breakfast bar was very friendly and kept the place spotless including the kids high chairs. This place is well suited to going on wine tours without being in the hustle and bustle of downtown Kelowna. A great place to stay.

Room Tip: Ask for rooms facing the golf course.
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  • Stayed: May 2013, traveled with friends
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1  Thank CaptainJim2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this reviewResponded June 9, 2013

Many thanks for writing this review which we certainly appreciate. Our staff does try to do their best to make your stay enjoyable.

Yours in hospitality
Elfriede Schmoll

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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615 - 621 of 763 reviews

Reviewed June 2, 2013

Great hotel very clean, nice rooms and staff was excellent. Good view from rooms of Mission Hill winery and lake okanagan. The water slide was great for kids and would stay here again. Great value for money.

  • Stayed: May 2013
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Thank Rbw1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this reviewResponded June 4, 2013

It was a pleasure to have you stay at our hotel and do hope to see you again in the near future

Elfriede Schmoll

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Reviewed June 2, 2013

made last minute booking for a place to rest and stopover for the night from vancouver to calgary. got a very nice room with a view of the ten eagles golf and country club and across was the lake, and the mission hill winery estate to the left and top of the hill. the room was clean, bathroom was very nice with the marble finish, modern looking and elegant, our room had a balcony and good view of the lake. i liked that the free breakfast offered had better options like the "make your own" waffle machine, i liked the strawberry topping which tasted like it was fresh and home made not from a can, and the individual single cup branded flavored yogurt, too, was great. staff at the front desk and kitchen were very pleasant and helpful. location was great close to mission hill winery so we made a quick tour, also close to restaurants, shops, supermarket, will come back to west kelowna and stay here again.

  • Stayed: June 2013, traveled with family
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1  Thank Arthur F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this reviewResponded June 9, 2013

It was a pleasure to have you stay at our hotel. We do hope that you will come and visit us again

Yours in hospitality
Elfriede Schmoll

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 30, 2013

We are staying here right now and very happy with this hotel. Basically brand new. Easy access on and off the freeway. Asked for a top floor and got it, not only that got a balcony overlooking the golf course. The room is spacious and modern. Very comfortable beds and pillows. Granite bathrooms which are also large and clean. Microwave, safety lock box, fridge all included. Quiet at night! Nice pool with water slide and hot tub. Good hot waffle breakfast with sausages etc. Excellent Irish restaurant right next door. Very happy we stayed here!

  • Stayed: May 2013, traveled with friends
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2  Thank ivanhoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this reviewResponded June 4, 2013

It was a pleasure to have you stay at our hotel and do hope to see you again in the near future

Elfriede Schmoll

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A Best Western traveler
Kitchener, Ontario, Canada
3810
Reviewed May 11, 2013

  • Stayed: May 2013, traveled with family
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Review collected in partnership with Best Western
Thank A Best Western traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this reviewResponded June 4, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 30, 2013

Upgraded to a suite. The room was very large, clean and well laid out. The check-in staff were most helpful and accomodating and this is my new favorite hotel in the Kelowna area. Golf and restaurants are close by making it a great location.

  • Stayed: April 2013, traveled on business
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Review collected in partnership with Best Western
Thank Mark L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this reviewResponded May 1, 2013

many thanks for taking the time to write this comment which we certainly appreciate. You can contact me anytime if you have any concerns or wants, we do hope to see you again in the near future

Yours in hospitality
Elfriede Schmoll

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 30, 2013

  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western
1  Thank Robert C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this reviewResponded May 1, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Best Western Plus Wine Country Hotel & Suites

Address: 3460 Carrington Road | Sw Quadrant Of Hwy 97 & Elk Rd, West Kelowna, British Columbia V4T 3C1, Canada (Formerly BEST WESTERN PLUS Wine Country Hotel & Suites)
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > West Kelowna
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in West Kelowna
Price Range: $87 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Wine Country Hotel & Suites 2.5*
Number of rooms: 99
Official Description (provided by the hotel):
Experience a rare combination of luxury and hospitality when you stay at the BEST WESTERN PLUS Wine Country Hotel & Suites in West Kelowna, British Columbia. Situated at the head of British Columbia's stunning Okanagan Valley, Kelowna offers visitors the unique opportunity to enjoy both the great outdoors and a rich mix of culture and urban energy. Visitors flock to the Kelowna area all year long to enjoy its scenic natural beauty, majestic mountains, sparkling lakes, and bucolic vineyard vistas. ... more   less 
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Also Known As:
Best Western Plus Wine Country Hotel & Suites Kelowna/West Kelowna

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