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“beautiful new property”

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Best Western Plus Wine Country Hotel & Suites
Ranked #2 of 5 Hotels in West Kelowna
Certificate of Excellence
Leduc, Alberta, Canada
Level 4 Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“beautiful new property”
Reviewed September 24, 2012

when arriving the view is simple amazing, the front desk was warm and very friendly... It was a nice treat to find such a hotel that accepted pets and made you feel so welcome. On arrival the room was spacious and very clean. The reason for not receiving a 5 was that during the stay we found that less attention seemed to be given for the care in our room and the minimual was done to clean our room. The continential breakfast was nice and more than enough to get you started for your day. I hope i am right when I mention Ann (sorry if wrong) but the young lady working mornings during our stay was a treat to talk with and made the stay enjoyable.... WIll definitely go back!!

  • Stayed September 2012, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank GSM-ERI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this review, September 26, 2012
Many thanks for taking the time to write this comment. We do appreciate your comment re. Housekeeping which I already have addressed with our staff. We do strive to make you stay an enjoyable one and hope that we can proof that to you in the futre

Yours in hospitality

Elfriede Schmoll
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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702 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (160)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Swedish first
  • Any
English first
Calgary
Level 5 Contributor
58 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 22, 2012

This hotel is quite new, with easy access to the major highways. Upon our arrival the room was being electronically sanitized, to disinfect all hard surfaces. We waited outside a few minutes while this process was completed. This chain has all new TV. remotes that are flat- no hidden germs, pillows & spare blankets in cloth covers.The beds are very comfortable for a great sleep.
The breakfast which is included has a decent selection to start your day. This hotel is in a major tourist area which can be pricey in the summer months. Beat Western Wine Country offers great value in a modern, well- kept property.

  • Stayed July 2012, traveled as a couple
    • Value
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Helpful?
Thank LaurieR58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this review, September 23, 2012
Many thanks for taking the time to write this comment which is greatly appreciated. We do strive to make your stay one that you can look back on in a positive manner. We do hope to see you again

Yours in hospitality
Elfriede Schmoll
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucharest, Romania
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 18, 2012

We spent 2 nights in this West Kelowna BW Plus Hotel. Perfectly located if you intend to visit the nice wineries on the west side. Very nice modern and clean rooms. I would suggest to book a room with balcony. They have a great view. There is a road on this side, but we haven't had any noise problems. Excellent value.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maxx G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this review, September 26, 2012
Many thanks for you taking time to write this comment. It is always beneficial to know what our guests enjoy and where we need to improve. We do hope to see you again in hte near future

Elfriede Schmoll
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Level 6 Contributor
112 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed September 5, 2012

This hotel has great design for a "limited service" hotel. Seems to be fairly new with great beds, linens and overall appeal. Spotlessly clean. The 2 story waterfall would be a hit for kids. Across the parking lot from a couple of restaurants (one is Thai, one is a Pub). Rooms on the back side of the hotel overlook a small golf course and offer a small but usable outdoor patio. Overall this is a great choice is you are wanting a good hotel at a good value!

Room Tip: Ask for a golf course view room.
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelmop_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this review, September 7, 2012
Many thanks for your comment, we do appreciate the time that you spend in evaluating us which is important as we do strive to better ourselves on a daily basis. We do hope to see you again,

yours in hospitality
Elfriede Schmoll
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delta, BC
Level 4 Contributor
49 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed September 5, 2012

Very reasonable pricing, less than downtown hotels with better amenities and brand new. Generously sized room with small balcony over looking lake, golf course and mission tower. Super comfy beds with nice linens. Included continental breakfast was fine for a hot summer morning, nothing to rave about, but a nice bonus just the same. Staff were outstanding friendly and helpful. Kids would love the indoor water slide. Shopping very close; minutes to wineries and beaches. Excellent value.

Room Tip: High floor overlooking golf course.
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  • Stayed July 2012, traveled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank GetAboutGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this review, September 7, 2012
Many thanks for taking your time to write a comment about your stay at our hotel. We certainly appreciate comments as we do strive to better ourselves daily. We do hope to see you in the near future again

Yours in hospitality
Elfriede Schmoll
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level 3 Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 1, 2012 via mobile

We stayed in this hotel as part of our honeymoon tour around Canada. The staff were brilliant; really happy to help especially Alana on reception. The rooms were a good size and very clean. Its location is perfect around a 5 minute drive to the vinyards and a nice swimming spot by the lake. The breakfast is basic but it is complimentry.

  • Stayed August 2012
    • Value
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Helpful?
Thank patrickjk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this review, September 3, 2012
Many thanks for taking the time out to write this comment. We certainly appreciate to hear what you have have to say as we can only improve if we aware of anyt issues. We do hope to see you again in the near future.

Yours in hospitality
Elfriede Schmoll
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St.Albert
Level 6 Contributor
121 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed August 29, 2012

When visiting Kelowna we usually stay downtown but based on the price decided to give the Westbank a try. Was actually about $50 less than similar hotels in the city area but just a short drive away and definitely worth it! Also are learning to appreciate Best Western's 55+ discount. Hard to understand why more chains don't start doing this as most in 'our age' category are quite low maintenance and take care of facilities that are visited. Initially our trusty Garmin got a bit confused finding the location <just a block back from the main highway> but that shouldn't have been an issue. The hotel is fairly new and as such immaculate throughout! The pool area and slide just off the entrance way add to the esthetic. The room <King> was perfect with flat-screen, fridge, and microwave. Bathroom was in perfect condition with a superb shower! While it was quite hot while in Kelowna <33-35> the airconditioning worked great and wasn't noticeable. Staff were friendly and helpful when required. The only issue was that the WiFi was a bit slow in the evening but that was just a minor inconvenience. What really defines this motel is the included breakfast. There is a real kitchen at work with ladies preparing the egg dish and bacon. Was also two waffle makers which worked fine. Muffins/fruit was also available. We also love having the 24 hr. coffee machine available in the main lobby. Good quality coffee with real cream provided. Would recommend this location to anyone and would stay there again for sure!!

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TajanderStAlbert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWwinecountry, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this review, September 2, 2012
I am very happy that you chose our hotel for your stay in Kelowna. Poeple always think that we are far away from downtown unless you have experienced it yourself. We are pleased that your stay was not only cheaper but very enjoyable

Yours in Hospitality
Elfriede Schmoll
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Wine Country Hotel & Suites

Property: Best Western Plus Wine Country Hotel & Suites
Address: 3460 Carrington Road | Sw Quadrant Of Hwy 97 & Elk Rd, West Kelowna, British Columbia V4T 3C1, Canada (Formerly BEST WESTERN PLUS Wine Country Hotel & Suites)
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > West Kelowna
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in West Kelowna
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Wine Country Hotel & Suites 2.5*
Number of rooms: 99
Official Description (provided by the hotel):
Experience a rare combination of luxury and hospitality when you stay at the BEST WESTERN PLUS Wine Country Hotel & Suites in West Kelowna, British Columbia. Situated at the head of British Columbia's stunning Okanagan Valley, Kelowna offers visitors the unique opportunity to enjoy both the great outdoors and a rich mix of culture and urban energy. Visitors flock to the Kelowna area all year long to enjoy its scenic natural beauty, majestic mountains, sparkling lakes, and bucolic vineyard vistas. ... more   less 
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Also Known As:
Best Western Plus Wine Country Hotel & Suites Kelowna/West Kelowna

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