The arrival did not bode well, greeted by a van selling tickets (no concessions!) just inside the gate. This dim, poorly lit house is shameful. Although recently opened the house looked and felt grubby as if it had not been cleaned for a couple of seasons. The labelling and information for items of interest was non existent. No information boards about the house or the people who lived there and why, and no route to follow through the building meant people were just aimlessly milling around.
An exhibition of costumes from 'Anna Karenina' should have been stunning, but the dresses had been put on incorrectly sized dummies, had not seen an iron since the film was made and no attempt had been made at lighting. It was amateur.
The excuses given were not based in reality, someone from NT should visit Syon House and Kew Palace to see how it should be done!
I had been considering joining the NT, but if this is the standard to be found at such a significant house I will rejoin English Heritage instead.
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