This hotel was old and quaint, but that was all the appeal that it had, it was in need of updating in places and looked far from being an English 4 star hotel. The bedrooms are that small you feel enclosed and the carpets required a good hovering, the bathroom though large was in need of updating, the tiles had mould in the grouting and it felt neglected. The worst part of the stay was the slowness of the staff, if you are in a rush to have breakfast yo need to get up very early, you never got an entire English breakfast as at least 2 or 3 things had always run out and getting it refilled took ages regardless of asking them to do it. Finally checking out on a Sunday with just one member of staff on reception was an ordeal that only the very patient could endure, dreadful.....
- Official Description (provided by the hotel):
- The four star Richmond Gate Hotel is an elegant eighteenth century building situated at the top of Richmond Hill. Located in Surrey just 7 miles from London's West End and within easy distance from London Heathrow Airport. Richmond Gate is ideally located for visiting the attractions of West London and Surrey, including Twickenham Rugby Ground, Wimbledon Tennis, the new Wembley Stadium, Kew Gardens and Hampton Court Palace. ... more less
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