After making a booking and paying extra for a 'superior' room, we arrived early and we're pleasantly surprised to find our room was ready for us.
The staff of reception were helpful and gave us lots of advice regarding the local area.
Our room however was much smaller than expected and not at all in any way superior, the bathroom was tiny and very awkward to use as the bathroom opened directly onto the sink basin.
We did go to reception to query whether or not we had a superior room and we're informed that we had, no alternative was offered!
We dined in the restaurant that evening, food and service both excellent.
- Official Description (provided by the hotel):
- Located in the charming town of Richmond, Surrey, and only seven miles from Central London, London’s West End and Heathrow Airport, Richmond Hill Hotel is a 4 star hotel that features accommodation, restaurant, meeting and event rooms and a fabulous leisure centre. The hotel is near Richmond Station which is on the District line and only 7 miles from Heathrow airport ... more less
- Reservation Options:
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- Also Known As:
- Richmond Hill Hotel Richmond