Stayed here again after vowing not to return,after having a stay with no hot water. We only returned after we were promised a better stay next time and a free night. Will not make the same mistake again and did not get the free night anyway!
The rooms are basic, travel lodge standard which would be fine except you are paying alot more. Our toilet seat was broken and on the floor when we arrived. No-one fixed it the whole week we were there. The room was cramped with little room to even fit our suitcases in and walk round the bed.
Wi-fi is free for 1 hour in the bar - however this rarely worked. Otherwise you have to pay for wi-fi at a ridiculous rate either per hour or day and that wasn't problem free either.
Parking is an extra 5.00 per day....
Breakfast is ok, but again expensive per day...
Service was good one minute, bordering on rude the next...
- Official Description (provided by the hotel):
- Located in the charming town of Richmond, Surrey, and only seven miles from Central London, London’s West End and Heathrow Airport, Richmond Hill Hotel is a 4 star hotel that features accommodation, restaurant, meeting and event rooms and a fabulous leisure centre. The hotel is near Richmond Station which is on the District line and only 7 miles from Heathrow airport ... more less
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- Also Known As:
- Richmond Hill Hotel Richmond