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“Tutto”
Review of Tutto Ristorante & Gelataria - CLOSED

Tutto Ristorante & Gelataria
More restaurant details
Restaurant details
Good for: Special occasions, Scenic view
Dining options: Late Night, Lunch, Dinner, Breakfast, Delivery, Highchairs Available, Reservations, Seating, Serves Alcohol, Waitstaff
Description: New restaurant opened in June 2012Tel. 01934 624977
bristol
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Tutto”
Reviewed November 9, 2012

We have visited Tutoto's on several occasions, for ice cream with children and for dinner a couple o times. Super ice cream, food from the speicals board was excellent!

  • Visited October 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank st12Bristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Giulio E, Co-owner at Tutto Ristorante & Gelataria, responded to this review, December 11, 2012
Thank you for your recent review on Trip Advisor.

We are pleased to read your comments and to see you have visited us on more than one occasion. It is also good to know that you have enjoyed both our ice creams and our food from our specials board.

We look forward to welcoming you again in the near future.

Many thanks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

351 reviews from our community

Visitor rating
    151
    86
    38
    34
    42
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Any
English first
Weston super Mare, United Kingdom
Level Contributor
16 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“£100”
Reviewed November 5, 2012

£100 for party of six ,we would have stopped for more wine and deserts but the food was shocking ,undercooked cold and the staff just standing around waiting for us to finish,we would of spent another £100 if we decieded to stop but could not wait to get out of there shocking,they do good in the summer as it is a ice cream palour but they should look after customers during the winter as they will go down hill fast if they dont inprove,BUT ILL NEVER GO BACK,,,,,,,,,,,,,,NEVER,,,,,,,,,,,,,,,,,,,,AND PLAYING SOME CHART MUSIC NOT SETTING THE PLACE SHOULD BE RELAXED NOT THUMPING MUSIC....

  • Visited November 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank stevevtr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Giulio E, Co owner at Tutto Ristorante & Gelataria, responded to this review, November 14, 2012
Thank you for your recent review on Trip Advisor.

We are sorry that you did not enjoy you visit to Tutto. During your time with us our manager spoke to your table and asked if everything was ok and your party assured us that you were satisfied. It was only upon leaving us that you spoke to our manager again and raised your concerns. Had you mentioned these issues to us earlier in the evening we could have rectified your complaints. We do aim to please all our customers and we are disappointed that you left unhappy. As for staff waiting around this is not the case, we were fairly busy and all staff would have been working hard. In fact we usually get receive compliments about out service. As for chart music we do not play this genre of music in our establishment.

It is a shame you will not return but hopefully the vast majority of customers will see the overwhelming positive comments we receive.

Many thanks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Somerset
Level Contributor
57 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“Would we go back - yes”
Reviewed November 4, 2012

Our first visit to what is a fairly new restaurant in Weston. Something that was really needed, high profile Sea Front position and a modern building.

It may have been dark when we were there but it has commanding views over the promenade and beach.

Food and service good and a friendly attitude from all the staff we encountered. The owner came and chatted after the meal to see if everything was okay

Well worth another visit

  • Visited November 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank BMCT14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Giulio E, Owner at Tutto Ristorante & Gelataria, responded to this review, November 6, 2012
Thank you for your recent review on Trip Advisor.

We are pleased to read you enjoyed the dining experience offered at Tutto, which does offer exceptional views of Weston Bay. It is nice to read that you found both the food and service from staff also "good" and you think that we are "well worth another visit."

We look forward to welcoming you here again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Weston super Mare, United Kingdom
Level Contributor
40 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“what a scadente!”
Reviewed November 3, 2012

arrived with a family party of seven for a rememberance evening meal, the staff were very rude, the specials menu was chosen yet the food was ruined by the burnt bitter sauce with all the meals! we are local people treated as day trippers, we paid the bill then complained after as a discount we did not want, but the rude manager treated us as if we new no better, pls visit tarrantelers, bolatino's etc before this, NEVER AGAIN! MY WORD WILL SPREAD!

  • Visited November 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank steve h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Giulio E, Co owner at Tutto Ristorante & Gelataria, responded to this review, November 14, 2012
Thank you for your recent review on Trip Advisor.

We thank you for your comments but we would like to point out that your table was spoken to by the manager on the night in question and your party assured us they were satisfied. Had you raised your complaint at the time we would have dealt with the matter swiftly. Customer satisfaction is a priority for us and we would not want customers to go away unhappy. We treat all customers with the same level of service whether you are a local or a day visitor, so these comments made about us treating people differently are unfounded.

We would also like to point out that the manager even called you a taxi and you shook hands with him before leaving, which made us feel you were more than happy.

Hopefully reviewers will take on board the overwhelming majority of positive reviews on Trip Advisor.

Many thanks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
weston-super-mare
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“meal out with my sister”
Reviewed October 31, 2012

had a day out with my sister and we had a fabulous meal in tuttos highly recommend to anyone, just fab : )

  • Visited October 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank julie264
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Giulio E, Owner at Tutto Ristorante & Gelataria, responded to this review, November 6, 2012
Thank you for your recent review on Trip Advisor.

We are happy to read you and your sister had a fabulous meal with us and that you would recommend us to other people.

Thanks for taking the time to leave your valuable feedback, it is greatly appreciated.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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