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“Tired looking”
Review of Grand Pier

Grand Pier
More attraction details
Attraction details
Owner description: Following the disastrous fire in July 2008 that destroyed the Pavilion at Weston-super-Mare’s top attraction, The new multi-million pound Pavilion, opened its doors in October 2010. The all-weather venue has fantastic views of the shoreline, beach and sea and inside you will discover some of the best coastal entertainment, rides & attractions the South West has to offer.
Useful Information: Wheelchair access, Activities for older children, Bathroom facilities, Stairs / elevator
Cardiff, United Kingdom
Level Contributor
70 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
“Tired looking”
Reviewed January 31, 2012

Although the pier is tired looking it is still a nice place to sit and have an ice cream or just to have a stroll

Helpful?
Thank Jo P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
donkey20, Guest Relations Manager at Grand Pier, responded to this review, February 14, 2012
Thank you very much for taking the time to write in with your feedback.

We are sorry that you felt that the Grand Pier was tired looking. It is the most modern Pier in the UK and has had a £52 million investment made. Weston Super Mare has also had a £31m sea front enhancement scheme and is one of the most modern seafronts that we have in England.

We have 14 state of the art atttractions and over 500 family amusement machines as well as catering and drinks outlets. We also hold large events the next one being the 24th February 2012 with the Drifters performing in our Great Hall.

In the meantime we continue to offer half price rides and two meals for £10 and we look forward to welcoming you back to the Grand Pier in the near future.

In the meantime we thank you for your valued feedback.

Yours sincerely

Susan Baxter
Customer Feedback Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Dublin, Ireland
Level Contributor
166 reviews
51 attraction reviews
common_n_attraction_reviews_1bd8 126 helpful votes
“Impressive looking. Nice for walking.”
Reviewed January 31, 2012

A very impressive structure. Very commercialised, they want your dosh. A nice place to take a stroll on a warm sunny day. There's guys at the entrance that will stop you taking food on there with you, thats really strange.

Visited October 2011
Helpful?
1 Thank SeosamhOC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
donkey20, Guest Relations Manager at Grand Pier, responded to this review, February 14, 2012
Thank you very much for taking the time to write a review on Trip Advisor. We are delighted that you enjoyed your visit to the Grand Pier.

We have a policy of not allowing food and drink onto the Pier as there are not enough seats for our own partrons who purchase food and drink on site. We are a finite footprint and so can only supply a limited number of seats for our visitors. Those who purchase on site expect to be seated to eat their food and therefore our limited seats are reserved for those people purchasing our products.

We do hope that this will not deter you from re-visiting the Pier. We are still a free admission attraction and we are still offering half pric rides throughout February.

Yours sincerely

Susan Baxter
Customer Feedback Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swadlincote, United Kingdom
2 reviews
“Like a tardis!”
Reviewed January 29, 2012

Cant believe how much there was in there!
Definatly bigger on the inside than it looks!

Visited January 2012
Helpful?
Thank Chloe D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
donkey20, Guest Relations Manager at Grand Pier, responded to this review, January 30, 2012
Thank you very much for your recent review of the Grand Pier. We are delighted that you enjoyed your recent visit.

We are continuing with our half price rides and two meals for £10 throughout February so we look forward to welcoming you back to the Grand Pier in the near future.

Thank you once again for taking the time to write in with your review.

Yours sincerely


Susan Baxter
Customer Feedback Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Trowbridge, United Kingdom
Level Contributor
75 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 55 helpful votes
“Great day out”
Reviewed January 29, 2012

The pier for those fairground minded people is superb!
Would go for the day just to have a go on the go karts.
Make sure you explore the town centre as its better than you might initially think.

Visited November 2011
Helpful?
1 Thank DickyTrowbridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
donkey20, Guest Relations Manager at Grand Pier, responded to this review, January 30, 2012
Thank you very much for writing to Trip Advisor with your valuable feedback on your recent trip to the Grand Pier.

We are delighted that you enjoyed both the Pier and Weston Super Mare. We are delighted to continue our half price rides offer as well as two meals for £10. We are also welcoming some brand new acts to the Pier including the Drifters on the 24th February and Jim Davidson on 30th March both of which are looking to be sell out events.

We thank you once again for your feedback and look forward to welcoming you back to the Grand Pier.


Yours sincerely


Susan Baxter
Customer Feedback Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
“Good Family Fun”
Reviewed January 25, 2012

great day out with family young or old, lots to do and see, summer, winter, morning or night its well worth a visit

Helpful?
1 Thank Alex F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
donkey20, Guest Relations Manager at Grand Pier, responded to this review, January 30, 2012
Thank you for your recent Trip Advisor review.

We are delighted that you enjoyed your recent visit to the Grand Pier and that you gave us the highest grading. We are delighted to confirm that our half price rides are continuing throughout February as well as our two main meals for £10.

We look forward to welcoming you back very soon. In the meantime thank you once again for taking the time to write in.


Yours sincerely


Susan Baxter
Customer Feedback Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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