Only spent one night at the hotel, but would definitely stay again, and for longer. We got a very friendly and helpful welcome, as did our two dogs. I was a bit worried when the (very nice) chap on reception said our room was in the basement, but I needn't have. The room was huge - just as well we have a Great Dane and a Retriever - twin beds, writing desk, two-seater sofa, small TV, tea/coffee making things. It was one of the big bay window rooms at the front of the hotel looking out/up onto the car park, so it was fairly bright despite being downstairs. The bathroom was just as huge (big enough to swing a Great Dane!) - with its own kind of lobby area, leading up a couple of steps to the loo, bath with fairly powerful shower. Yes, the decor generally may be a little tired/dated, but the bedding and linen was spotless, as was the carpet on arrival - didn't spot a single dog hair or any stains, although our retriever did leave a few hairs, I have to admit!
The hotel is in a great location, directly on the seafront, and, as mentioned, has parking. We were lucky enough to get a space, but it might be difficult in the busier seasons. There's an NCP carpark a few yards away, and free street parking on the roads just back from the seafront if you don't mind a stroll to the hotel.
Breakfast was fine - plenty of cereals/juice/tea/coffee, plus cooked-to-order options. Full English wasn't great, but was ok (avoid the fried bread tho!) - certainly would'nt mark this place down solely because of that.
The hotel very obviously caters for guests with dogs, and in particular, guide dogs, so anyone who marks it down because they don't like seeing dog towels & bowls at the front door, or guiding hand rails around the walls, is, in my view, pretty (shall we say) 'undiverse' in their outlook. It's clear from the hotel website what services the hotel offers, so if you object to dogs - even in the shape of a GUIDE dog! - then stay somewhere else, and spare this great hotel the unfair bad reviews!
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