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“Great staff!”
Review of Burnett Arms Hotel

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Burnett Arms Hotel
Ranked #3 of 3 Hotels in Banchory
Carlisle, United Kingdom
Level 3 Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great staff!”
Reviewed March 8, 2012

Staff here are very welcoming and friendly, nothing a problem. My room was very clean and comfortable, bit a wee bit cold, but there was an extra heater which soon warmed the room up.
I had a meal in the bar where the staff were very good and the food excellent, great selection of drinks at the bar if you like a wee dram before bed. Breakfast great, can recommend the smoked haddock with poached egg, this is only ever good when eaten in Scotland! Will be back.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cumbriagirl55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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175 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Glasgow
1 review
Reviewed September 19, 2011

My parents, my husband and I stayed here on Saturday 17 September as we were attending a family function in the hotel. We had read the reviews before booking and were a bit wary but we all found the opposite. Check in was smooth and friendly, rooms were modern and clean. My parents had a twin room and their room was massive and bathroom huge! Our room was a double and a bit smaller but was lovely too. Bed was a little bit lumpy but not enough to stop me getting comfy! Breakfast the following morning was varied and tasty, service was friendly and attentive. Overall my only very small issues were the slightly lumpy bed and the sliding door into out bathroom squeeked when opening and closing - just needing a little oil! Would recommend and would return!

Room Tip: Ask for lower floor room
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  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank Gee H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 24, 2011

My wife and I stayed here whilst on our vacation around Scotland. We stayed here for 2 nights. The surrounding areas is very beautiful and we thoroughly enjoyed our walks by the rivers. The hotel however was very dated. There were a few holes around the curtain area in our room, the window was jammed open and the room very dated. Staff were friendly in the bar area. We found the breakfast to be quite greasy but plentiful! A lovely area, but on a return trip would perhaps choose another hotel.

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank traveldublin1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich
Level 3 Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 19, 2011

Stay was ok.

The food was very reasonable. Bed was comfortable enough & I slept well. Cleanliness could not be faulted.

The staff were polite and courteous. Parking was a bit of a problem. Free wifi with good connection speed.

My only gripe is the place is very dated. Definitely not the best; Best Western I have stayed in. It could do with some investment & upgrading of the bedrooms.

  • Stayed August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank pinkcanary76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, Scotland
Level 4 Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 12, 2011

Read the reviews and thought "this isn't going to be good", but how wrong they were.

The room I had was contemporary in style and was what I would expect from a building of this age. It was clean, well stocked with toiletries and a beverage tray, more available from reception.

There were a couple of minor problems with the room but were quickly dealt with and rectified. Staff were very pleasant and helpful.

As it was a weekend most people seemed to go into the dining room in the last half hour but breakfast was very good with a large menu to select from and cooked fresh.

This was excellent value, in a central location for Banchory and will stay here again when I visit next time.

  • Stayed August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank travelbeaten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland, UK
2 reviews
Reviewed July 29, 2011

We stopped here for a meal on Sunday 24th July 2011. The service was excellent, the food was very good, and the price was very reasonable. Would recommend this for a meal, in fact we will definately come here again when in the area. We did not stay in the hotel so we cannot comment on the rooms but the meal was exceptionally good.

  • Stayed July 2011, traveled as a couple
    • Value
    • Service
Helpful?
Thank WeluvCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new jersey
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 25, 2011

Clean rooms and great bar. Thanks F or a GREAT TIME.

  • Stayed March 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank AFAMILYOF5NewJersey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Burnett Arms Hotel

Property: Burnett Arms Hotel
Address: 25 High Street, Banchory AB31 5TD, Scotland (Formerly BEST WESTERN Burnett Arms Hotel)
Location: United Kingdom > Scotland > Aberdeenshire > Banchory
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #3 of 3 Hotels in Banchory
Price Range (Based on Average Rates): $
Hotel Class:3 star — Burnett Arms Hotel 3*
Number of rooms: 16
Reservation Options:
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Also Known As:
Best Western Banchory
Banchory Best Western
Burnett Arms Hotel Banchory, Scotland

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