I have stayed here on several occasions, however this will be my last visit.
I booked one of the newer rooms, however on arrival I was given a very poor standard room. It was very cramped , poor view and no proper seating.
I immediately asked for a change of room and was given a very abruct reply from the owner.
I unfortunately had no option but to take the room as no other accomodation available.
It was one of the most unpleasent nights I have spent away from home.
Through the night there was no heating, it appears it is on a time switch and swiches off .
Please also note that the room did not display details of fire emergency exits , I find this very concerning and have reported this to the local fire prevention officer.
The owner was extremely rude to me when I tried to address my complaints, she made no effort to resolve any situation.
I have since written a letter and have had no reply.
- Also Known As:
- Station Hotel Ellon, Scotland - Aberdeenshire