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“Historic location”

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Mercure Telford Madeley Court Hotel
Ranked #1 of 1 Hotels in Madeley
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966 reviews from our community

Traveler rating
    380
    321
    151
    63
    51
See reviews for
115
531
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126
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (261)
Date | Rating
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English first
Liverpool, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed July 6, 2014

Having read the last few bad reports I was a bit worried. I need not have been. This is a lovely old hotel in absolutely beautiful grounds. Down the long drive to a very romantic setting. The rear of the hotel is even better overlooking a large lake where the many ducks reside. The room wasnt huge, but was very clean with a large bathroom. The staff are beyond reproach all smiling and cant do enough for you. Hotel itself has lovely little side rooms such as the William and Mary lounge or the Oak Panelled room, lovely for sitting after dinner to have your coffee, or cheese and biscuits. Now to the food, well what can I say. It was superb, presentation first class, taste sublime, and plenty of it, couldnt manage the full three courses sometimes.I cannot praise this hotel enough, and will definitely be back.

  • Stayed July 2014, traveled with friends
    • Value
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Helpful?
1 Thank sam457
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review, August 1, 2014
Many thanks for your high praise following your stay with us at Madeley Court. I am very pleased that it was such a positive experience and I hope that we can welcome you back soon.
Regards,
Anthony Meadows
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellingborough
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 6, 2014

Great place to stay if visiting iron bridge and the local area only a five minute drive from local attractions
Breakfast was more than enough everything you need to start a day of exploration
Will be returning in the near future

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
2 Thank Stanley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review, August 1, 2014
Thank you for your review following your stay with us at Madeley Court. It is great to hear that you enjoyed your time at the hotel and we look forward to seeing you on your return visit in the near future.
Regards,
Anthony Meadows
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frinton-On-Sea, United Kingdom
Level Contributor
98 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 bubbles Reviewed July 4, 2014 via mobile

Checked in late and was allocated room 42 which think is a disabled room.

There was a function on and very noisy.

Room small with a poor bathroom

We paid £66.00 excluding breakfast but was only really travelodge £39.00 standard - won't stay again.

Stayed July 2014
Helpful?
Thank loadlift
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review, August 4, 2014
Thank you for your review and I am sorry that you were disappointed. In light of your experience, my Front Office Manager is reviewing our normally thorough room allocation procedures.
Regards,
Anthony Meadows
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leigh-on Sea, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed July 3, 2014

Stayed at this stunning hotel for two nights, wished I could have stayed longer!

The 16th Century Manor and gardens are amazing and plenty of car parking space. Welcomed by smiley friendly staff that could not do enough to help.

Before checking in I had a nice lunch outside by the lakeside watching the ducks and swans and it was just so peaceful, a great start to unwind.

Stayed in the old part of the manor which I loved, full of character. Bed was big and very comfortable and I slept very well, just so quiet. Nice hot water for bath/shower and there were tea and coffee fascilities in room, which is always a bonus and a good selection too.

The food is divine, plenty of choice for breakfast so impressed booked for dinner as well and was equally impressed with a good choice on the menu, food was delicious.

Perfect location for Ironbridge. Would definately go back and hopefully very soon!

  • Stayed June 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sue H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review, August 4, 2014
Thank you for your kind words following your stay with us at Madeley Court. Your comments are appreciated greatly and I hope that we can welcome you back soon.
Regards,
Anthony Meadows
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bedford
Level Contributor
76 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed July 2, 2014

Just returned from a two night all inclusive break booked through Great Little Hotels. The staff are all very friendly. The situation of the hotel is excellent for getting to many interesting places. We went to Ludlow.

The food is very good, particularly the breakfast - all hot items were hot!.

The room was a good size - the shower is very powerful - towels lovely and big. Free I newspapers available every day. Pity there is no swimming pool - it would have been welcome in the hot weather. Otherwise a lovely hotel.

Room Tip: We were on the ground floor which was very convenient
See more room tips
  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bigtrippertoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review, August 4, 2014
Many thanks for your review and I am delighted that you enjoyed your stay with us at Madeley Court.
Regards,
Anthony Meadows
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yateley, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed June 26, 2014

The staff were lovely and externally the hotel is pretty but the room was like a box, it was dirty, dated and I will not stay there again. Not to usual mercure standard and not worth the money.
Also to note there was a hand held shower however there was no shower curtain so water went everywhere and you had to sit in the bath to use it due to the design of the bathroom.
There was one small window so the room was very hot and I did not enjoy my stay at all

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Jo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review, August 4, 2014
I am sorry that you have been left with such a poor impression of the hotel. Please do give me a call if you would like to discuss this matter further.
Regards,
Anthony Meadows
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Telford Madeley Court Hotel

Property: Mercure Telford Madeley Court Hotel
Address: Castlefields Way, Madeley TF7 5DW, England
Location: United Kingdom > England > Shropshire > Madeley
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Madeley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Telford Madeley Court Hotel 3*
Number of rooms: 47
Official Description (provided by the hotel):
The Mercure Telford Madeley Court Hotel is one of few hotels steeped in so much history. It offers the ambiance of a beautiful 16th-century manor house with parts of the hotel dating as far back as the 13th century, together with all the facilities you'd expect of a modern hotel. You can relax in the stunning conservatory bar overlooking the lake, take a walk around the walled gardens or just settle down in the library. The hotel can be easily reached from junction 4 of the M54 and is only 4 miles from Telford Railway Station. ... more   less 
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Also Known As:
Madeley Clarion
Clarion Madeley

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