We have just returned from a one night stay at the Madeley Court. It was a birthday treat as we do not get away very often. We stayed in room number 28 which to be fair was a large, clean and welcoming room and a great size as we had our daughter staying with us. However be warned that the floorboards in the room above are VERY noisy. We were kept awake by the resident above walking around. It was horrendous. The pipes were noisy and there seemed to be no insulation from noise from other rooms. We were all exhausted by morning and certainly didn't feel refreshed from our night away.
We did complain during the night, however nobody spoke to us the following day and it was up to me to speak to reception about how unhappy we were rather than them approaching us.
Breakfast was barely warm and disappointing. It would have been nice for the Manager to have spoken to us as both my husband and I had to visit reception in the night to complain.
A birthday treat gone wrong I think.More
- Free Wifi
- Free Parking