We recently stayed at the hotel and had a wondeful experience. We liked our room, the location of the hotel had beautiful surroundings. As we arrived the receptionist was very friendly, we went back to her a numerous times throughout our stay to arrange our taxi's, find out things to do and she helped us research some items online. The reception area seemed very busy a lot of the time with onsite guests and the phone appeared to ring constantly, she was juggling numerous things, but she still was patient and friendly with us and gave us her full attention, which made our exerpience feel more personal, which was lovely. I believe she was called Jenna, a credit to the hotel. We ate in the restaurant and found the food to be beautiful, again friendly service from the waitresses, very attentive, the staff all appear to be young but very pleasant. I felt there was a lack of management around during our stay, we never saw any of them. So credit to all the staff as its them that do this hotel justice. We would certainly visit again. Oustanding service.
- Official Description (provided by the hotel):
- The Mercure Telford Madeley Court Hotel is one of few hotels steeped in so much history. It offers the ambiance of a beautiful 16th-century manor house with parts of the hotel dating as far back as the 13th century, together with all the facilities you'd expect of a modern hotel. You can relax in the stunning conservatory bar overlooking the lake, take a walk around the walled gardens or just settle down in the library. The hotel can be easily reached from junction 4 of the M54 and is only 4 miles from Telford Railway Station. ... more less
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- Also Known As:
- Madeley Clarion
- Clarion Madeley