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“Poor service, nice food and setting. Training needed!!!”
Review of The Rotunda Bar

The Rotunda Bar
Ranked #10 of 112 Restaurants in Morecambe
Certificate of Excellence
Dining options: Breakfast, Reservations
Restaurant details
Dining options: Breakfast, Reservations
Lancashire
Level Contributor
46 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
“Poor service, nice food and setting. Training needed!!!”
Reviewed April 30, 2012 via mobile

Unfortunately the staff here do not understand customer service. It is seriously lacking and half of the time we felt invisible. For that reason only i am in no rush to return. Otherwise, the food was lovely and arrived quickly and the setting was different, views amazing. I ordered the ploughmans and would have the same again. Not sure i would recommend just for fear of the poor service. Easily rectified with some training...

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Fiona2276
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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365 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Polish first
  • Swedish first
  • Any
English first
Poulton-le-Fylde, United Kingdom
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Don't pop in for afternoon tea”
Reviewed April 9, 2012

Went to look over this hotel thought we would have afternoon tea while there. On arrival were told that it was fully booked, fair enough was easter monday. So we had a coffee in the Rotunda bar where we noticed the terrace bar for afternoon tea was not filling up. We found out that only two tables were being used the rest had reserved on them because we were informed they can only take in as many as the kitchen can cope with. Two tables in use out of a least a dozen!!! Needless so say we will not be booking this hotel.

    • Service
Helpful?
1 Thank AHall40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wigan, United Kingdom
Level Contributor
114 reviews
90 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
“Disappointing!”
Reviewed April 1, 2012

Staff need to spend less time chatting and more time cleaning. Floor in Rotunda Bar absolutely filthy. Bar top in Long Bar sticky and unclean. Not even wiped over with a dirty rag the whole time we were there. Beautiful hotel being let down by poor management.

    • Value
    • Service
Helpful?
1 Thank HotelLover2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NW UK
Level Contributor
190 reviews
91 restaurant reviews
common_n_restaurant_reviews_1bd8 95 helpful votes
“Good place to watch the world go by”
Reviewed March 27, 2012

Sat outside in the sun for a couple of hours. Service attentive but a little slow at times. Staff were all busy though so cant really complain about staff. Seafood platter was excellent, loads to choose from and good quantity. Interesting chairs - they look really uncomfortable but the are quite comfy. Busy on sunny Sunday afternoon but quieter on Monday afternoon obviously. Good couple of hours spent here.

Visited March 2012
Helpful?
Thank Peter51964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matlock, United Kingdom
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“wow very different bar man very good”
Reviewed March 12, 2012

beautiful setting great building some where to go to celebrate and spend.It didnt bother us about the price of wine ,but if your budgeting its alot cheaper to buy the bottle

Visited March 2012
Helpful?
Thank james h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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