Stayed here as part of Alfa Coach trip for 6 nights. Room 115 was a twin bedded room with a single large window that opened wide (great as I like fresh air), View of the room of the Morecambe Bay. Facing the door was the dressing table with drawers along a wall with tea/coffee making facilities (didn't use these, but if you did and wanted extra supplies you just had to ask at reception). There was a wardrobe with plenty of hangers, although I brought a few along and left them there. There is a small flat screen tv with remote control, no problems with reception, although only watched TV the night of the Olympics Opening Ceremony. Twin bedded room, one bed against one wall by the window, but you could easily access the window, the other bed was seperated by chest of drawers. A table lamp on each. There was a hairdryer in the room.
Bathroom compact (bath with shower on a hose). Shower gel provided. Also a bar of soap for the hand basin, but I brought my own liquid soap and shower gel. Towels provided.
Beds comfy, good sized pillows and duvets. All hypoallengeric, there was a blanket in the warddrobe for anyone that feels the cold). I hate hard/firm beds, but these weren't like that, very comfortable.
Room and public areas very clean on arrival.
Negatives I would make regarding the room, is that the bathroom light switch would be better in the bathroom or more accessible, as you literally had to slide your hand between the wardrobe and the wall to turn on/off the light. Bedside lamps need to be larger/brighter as its impossible at night to read using them (I noticed other rooms which I passed when the cleaner was in there cleaning had larger lamps and probably better light for reading )
Upon arrival Nigel the Manager offered us a choice of rooms (I had pre-requested a sea view room with a shower, as my mother has mobility problems & sometimes if baths are high she can't get in/out because of her condition), we were offered room 115 or a room with a wet room but this was at the back of the hotel, so we choose the sea view room. There was also a disabled shower room that mum was able to use during her stay a short distance from the room. This had a seat in the shower area, basin and toilet.
Hotel does have a lift, although when we were there, it was experiencing some problems and this was reported to the staff (ie you get in on the first floor, press for ground, lift goes down, but the doors don't open and then lift goes up to second floor, no one there, then will come back to ground).
Entertainment: Bingo (although one evening was cancelled during our stay), general entertainment singers/jazz/party night. Good that a 2 star hotel provides entertainment for its guests.
There is free wi-fi internet available although for 2 days was unable to access this, but once the server had been re-set no problems. Connection is good in the public areas, but couldn't pick it up in the bedroom. Saying that I have a mobile dongle and even that in the bedroom connection wasn't brillant (one of the staff did mention that sometimes they have connection problems in various parts of the hotel)
newspapers order and collect from reception.
Food: Breakfast help yourself to grapefruit segments, cereals, fruit juice, yoghurt.. Tea/coffee is served, also the cooked breakfast. Nice to see fresh rather than tinned tomatoes (I don't eat meat or poultry and also have food allergies), most mornings when I had a cooked breakfast just had fresh tomato and scrambled egg which was cooked fine.
Dinner: apart from day of arrival, you choose your evening meals at breakfast time. There was a fish and meat choice, but vegetarian options (whilst I was there there was a choice of about 4 dishes, although for me some were not suitable because of a wheat/pepper allergy). On the first evening I was served leek and potato crumble which was nice (i left the crumble part). The other evenings I had salad all week, either cheese or tuna or a mixture of both. Salads were always fresh and with a good portion of cheese/tuna. My mother had the meat salad during her stay and said both the beef and ham (proper ham, not the plastic type!) was delicious. There is also a starter and desert (each evening fruit juice, soup or a another starter), desert (ice cream, cheese and biscuits (or in my case cheese without biscuits) and another desert like crumble, roly poly, black forest cake, pear helene, etc). One negative over the food is the vegetables that were served, the boiled potoatoes I thought had a strange taste, but I think they were tinned and if so that would account for that (although at home I don't eat tinned pots), Wasn't keep on the veg at all, hence why I had salad each evening. Deserts....would suggest the person making the crumble get a new recipe book, mum had this one evening and she left it after one mouthful, said it was awful, nothing like a crumble should be. One man on our table commented that the soup could have done with more flavour, he used a lof of seasoning when he had soup.
Public areas:There is a TV lounge with large screen TV. Also another lounge with seats in the window area, opposite a small seating area (with a slot machine), then the dance floor area and bar (large area lots of seating), there is a ramp to join the lounges up (the TV lounge was the other side of reception). Bar prices reasonable. Lunchtime sandwiches are available from £2.50 (day of leaving sandwiches also available at £2.50). Seating outside at the front and back for the smokers
As mentioned we travelled with Alfa and paid £318 per person, however I do not know how much the hotel gets per person per night to cover food, enterainment,wages etc.
Tables are mainly done for 4 people, although there were tables for 2 people.
Staff, everyone we encountered from the room cleaner, Nigel, receptionists, waitresses were all polite and friendly, also helpful.....a family run hotel with some non-family staff, but have a question ask it and they tended to know the answer.
Need a taxi? No problem they will ring for a taxi for you (taxi to Lancester City Centre is about £9 depending on traffic). Got a taxi there, but got a bus back (single fare £3, coming back by bus get off at the Clock Tower, stop is about 5 minutes walk from the hotel). If you want to walk to town, out the hotel turn left walk straight, just past the Costa coffee shop turn left and walk straight, you have arrived. In the Arndale Centre there is a Tesco supermarket together with other shops, also shops out of the centre.
Suggestions I would make to the hotel other than the above comments is that you have someone take drinks orders at dinner time, or have a member of staff on the bar 30 minutes before dinner time (I know the staff multi task), this would no doubt increase your sales profits, as although one can ring the bell in reception for someone to come to the bar, it would be better to offer I believe either of the suggestions I have made (also a bell at the bar would be a good idea, rather than going to the bar to find no one there then going to reception to ring the bell and back to the bar). Just a thought you provide sandwiches, but when I worked for a hotel that catered for coach parties, we used to provide a packed lunch consisting of a carton of juice or bottle of water, sandwich, piece of fruit, packet of crisps or a chocolate bar and napkin which was always very popular (
I have marked the trip as travelling with friends, as the other options arent really applicable, as I was travelling with my mother. Wherever I travel whether it be to a family run hotel or a corporate chain, restaurant, etc I always write a review with how I have found the stay.
The Welcome at the hotel was good and one thing I didn't mention was the fab hanging baskets and flowers at the front of the hotel. There are stairs but also a ramp to the hotel front door.
- Official Description (provided by the hotel):
- We are a well-established, family run hotel in Morecambe consisting of 5 family partners. We have been specialising in providing bed and breakfast accommodation for both coach party & individuals for the last 25 years. ... more less
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