I recently stayed at Keldy Forest Cabins in a Silver Birch cabin. It was my first experience of Forest Holidays.
I had high expectations from all the marketing material. Sadly, I was massively let down. And not the only one, judging by the number of unhappy people complaining in reception when we arrived.
I am an experienced traveller and have reasonable expectations, not unreasonable. I was aware we were staying in a lodge in the middle of a natural forest and everything that goes with it.
The biggest issue I have is the standard of accommodation. A number of reviews here state that the cabins are tired. That is a massive understatement. They are completely worn out and very dirty.
The wooden flooring is very worn and dirty. Cushions were full of mud when you shook them. Lots of mould in the bathrooms together with a very unpleasant sewage smell in one.
Kitchen and utensils were almost unusable. Crockery had to be washed clean before we could use it.
The decking area was very mouldy and the wood almost black.
Walking through this place in bare foot was completely disgusting.
Lots of cobwebs and dust everywhere.
We also paid extra for robes and towels. The robes were almost thread bare and ripped. The towels were the thinnest I have every used and seemed incapable of soaking up water.
The beds were not comfortable, but the heat seems to gather in the top of the cabins making the main bedroom extremely warm, even with the window permanently open, and difficult to sleep in. My watch thermometer said 26 degrees at night.
Outside things aren't much better. The parking areas and paths to the cabins are extremely muddy when wet. Our car would not reverse out and needed help from our neighbours.
Marketing these places for the price being charged (between £350 and £700 for weekend coming up at present) is a complete rip off.
Our best time was out of the cabins in the forest. Faced with one last night in the cabin before an early drive home, we decided to leave a night early.
Sorry for such a negative review, but I feel massively disappointed and ripped off. Before the management respond to this review, like every other with the same points above, and say the cabins are undergoing a programme of improvements, I want to make the point that this has had no impact from what we saw and they have been saying it for months. Regardless of what is planned for the future, the above is how you will find these cabins today.
- Official Description (provided by the hotel):
- Luxury cabin breaks in the forest with idyllic natural surroundings. Our Keldy cabins are enveloped in the deep calm of the forest, some hidden beneath the trees and others opening out onto grassy, sunlit glades. ... more less
- Also Known As:
- Keldy Forest Cabins Hotel Pickering
- Forest Holidays Keldy, North Yorkshire Pickering