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“Poor food quality”
Review of Golden Lion Hotel

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Golden Lion Hotel
Ranked #10 of 20 Hotels in Stirling
Reviewed December 30, 2012

Had a family meal for four this Christmas, the service and ambience was lovely but the chef needs some food lessons as the food was undercooked and vegetables were showing signs of being passed thier best by date, what a dissapointment. Avoid.

  • Stayed: December 2012, traveled with family
    • Value
    • Service
1  Thank Jason B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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659 - 665 of 975 reviews

Reviewed December 30, 2012

We stayed at the Golden Lion for three days over Christmas. At reception we found the staff very helpful, efficient and with a pleasant manner. On arrival at our room we were pleased to find it spacious, clean and comfortable. There was plenty of choice at the buffet breakfast. Evening meals were excellent and were served by pleasant staff who were quick and efficient. Our Christmas dinner was exquisite. There was a good choice of menu. The food was of excellent quality. The tables and room were beautifully decorated and the presents and Xmas Crackers were of excellent quality.

All in all we thoroughly enjoyed our Christmas break at this lovely Hotel.

  • Stayed: December 2012, traveled as a couple
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Thank sheilagdurham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 28, 2012 via mobile

Great hotel
Great staff
Great value
Great food
Superb experience

Spent the Christmas period at the golden lion hotel and loved every minute of it, not a single grumble or gripe or reason not to be cheerful.

P.s staff need training on clearing tables to not drop cutlery and housekeeping need to be worked harder

NB: car park is accessible even though it says no entry and pedestrian zone !!

  • Stayed: December 2012
    • Value
    • Location
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Thank LeeG282
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 21, 2012

…to cut a long story short...

**Had to pay for room during check-in rather than checkout - DON'T make this mistake I made – Please read on and judge for yourself….

**Arrived & checked-in OK, Room was tiny and was not executive.

**Spoke to reception and an executive room is one that has been refurbished (painted and looking like a normal room in any other hotel). Changed to another room - just the same.

**WARNING: the nice rooms on the Internet and Hotel web-page are from their Suite (which there is only one at £175).

**If you wanted a drink in the evening at the Hotel Bar, you needed to retrieve the Barman as he was outside smoking and using his mobile phone.

**Only cold water in the bathroom in the morning. The hotel knew about this and the boiler not working for a number of days and did not inform us during check-in.

**Breakfast – just as bad as the above.

**I complained the next morning again where the Hotel refunded £20 for my problems. I was unhappy and asked for the manager, who would phone me the next day.

**Promised from Manager were not upheld. No calls from manager, i called him and promised an additional £30 refund that never happened. Even after phoning him a number of times.

  • Stayed: November 2012, traveled as a couple
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4  Thank ddk222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 20, 2012

Went here for lunch with my daughter and parents - what a fantastic surprise! Food was excellent and the service we received was first class. Having read the other reviews, I cant understand why the food has been criticised in the past, it was superb.

  • Stayed: December 2012, traveled with family
    • Value
    • Service
Thank SJB-tour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goldenlionhotel S, General Manager at Golden Lion Hotel, responded to this reviewResponded December 22, 2012

Thank you for your kind comments
I am pleased to hear that you enjoyed you viist with us and will pass on your comments to all the Team
Seasons Greetings to you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 20, 2012

Stayed at this hotel in June for a family wedding which as I wrote at the time was superb in every way. Returned for party night at beginning of December and stayed overnight again with three friends. Once again we had a lovely time, food excellent, staff as ever helpful and friendly and room very comfortable. The ambience at the hotel was particularly festive and next morning we enjoyed a lovely Scottish breakfast. Would highly recommend this hotel in every way and look forward to visiting again soon.

  • Stayed: December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Thank rosieclarke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goldenlionhotel S, General Manager at Golden Lion Hotel, responded to this reviewResponded December 22, 2012

Thank you for your kind comments
I am pleased to hear that you enjoyed you Partynight with us and will pass on your comments to all the Team
Seasons Greetings to you all

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 19, 2012 via mobile

Great place. Expected this to be a downmarket hotel attached to a pub! But it was not. Rooms not luxiourious but very very good. Attentive staff and good food. They served us graciously with drink until 3 am.

  • Stayed: December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Suzywac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goldenlionhotel S, General Manager at Golden Lion Hotel, responded to this reviewResponded December 22, 2012

Thank you for your kind comments
I am pleased to hear that you enjoyed you viist with us and will pass on your comments to all the Team
Seasons Greetings to you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Golden Lion Hotel

Address: 8-10 King Street, Stirling FK8 1BD, Scotland
Location: United Kingdom > Scotland > Stirlingshire > Stirling
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #10 of 20 Hotels in Stirling
Price Range: $116 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Golden Lion Hotel 3*
Number of rooms: 75
Official Description (provided by the hotel):
The Hotel dates back to 1786, one of Stirling's first hotels filled with old world charm in a friendly environment. IN THE HEART of historic Stirling, the Golden Lion Hotel has for more than two centuries welcomed guests including royalty and even the national bard, Rabbie Burns (plaque on wall by front door in acknowledgement of his stay). Nowadays the ideal setting for leisure, business and special occasions, the family-owned Golden Lion provides traditional Scottish hospitality in thoroughly modern style. From the splendid buffet breakfast to the contemporary comforts of the 67 beautifully rooms and the timeless elegance of the stunning Regency Ballroom, this is a hotel with character as well as professional commitment. Close to magnificent Stirling Castle, and a short trip from the famous Monument to William Wallace, the Golden Lion makes an ideal base for the tourist. Practical advantages add to the appeal: the hotel’s city centre location - with free car parking - is only a few minutes drive from the national motorway network. The principal bus and rail stations are within easy walking distance(5 minutes)of the Golden Lion’s front door. There is an excellent choice of shops on the doorstep next to the Thistle indoor shopping Mall. The warmth of our welcome awaits you! Free WIFI available in all public & conference areas. ... more   less 
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Also Known As:
Hotel Golden Lion
Stirling Golden Lion
Golden Lion Hotel Stirling, Scotland
Golden Lion Stirling

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