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“Still needs decorated!”
Review of Golden Lion Hotel

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Golden Lion Hotel
Ranked #10 of 20 Hotels in Stirling
Reviewed November 26, 2012

Stayed here with a groupo of friends for 2 nights. The booking had been made months ago but we found we were scattered from the 2nd to the 5th floor. The hotel was very busy due to a bus tour. The room my husband and I had was obviously a twin but the beds had been zipped up to make a king bed. Only problem was that this meant a gap in the middle, despite this the bed was comfy; but the pillows were awful! There was also only one small bedside lamp and table. We had the luxury of a small sofa, coffee table and 2 tub seats. The bathroom was very tired looking but functional.
Breakfast was very good both mornings, but staff are overworked and buffet dishes not filled quickly enough. Evening meal on the first night was very good and reasonably priced. We sat in the lounge both afternoons and evenings. We were very impressed by Craig a young bartender who was chatty and helpful. Unlike the woman who was serving behind the bar on Saturday evening. She had no sense of humour and was positively rude to one member of our party even to the point of making faces as he walked away from the bar! What a shame this is probably the thing we will remember.

All in all a reasonable hotel but the corridors are horrible; smelling of damp and needing refurbishing as they dont seem to have changed since we were here 2 years ago. Hotel is ideally situated for shopping in the local centres.

Room Tip: The rooms at the front of the hotel we.re noisy due to late night footfall
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  • Stayed: November 2012, traveled with friends
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Thank Sparra53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goldenlionhotel S, General Manager at Golden Lion Hotel, responded to this reviewResponded November 30, 2012

Thank you for taking the time to comment on your recent stay
I will pass your kind comments to Craig accordingly
Inrespect of the other memeber of Staff, I have discussed your concerns and apologise for her attitude, I can assure you this will not happen again.

Many Thanks

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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705 - 711 of 1,010 reviews

Reviewed November 23, 2012

On arrival first impressions werent too good as the car park was badly strewn with litter so it wasnt a brilliant start. On entering the foyer however the hotel was wonderfully decorated for Christmas and had a lovely glow to it. The reception staff were friendly and helpful. This was just a quick overnight stop for us as we were lucky to be guests at Rod Stewarts Christmas Show at Stirling Castle which was wonderful. I cant comment too much on the hotel as we spent very little time there, but the rooms were very clean and warm.

  • Stayed: November 2012, traveled as a couple
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1  Thank mags1888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 21, 2012

Hidden behind the crumbly exterior, the hotel is sumptuous and comfortable, with open areas on each floor for residents to relax and catch the free wifi. Access is a bit restricted up a few stairs to reception and a big glass door on the right, but the welcome was very warm. I was given my room key and went up in the lift, but upon exiting into aforementioned open area, I turned to the right as I could see a glass door. This is not the right way yo go, but there were no instructions. That led to some conference rooms. Left took you to more stairs and another door and then the rooms. The room was lovely and comfy, and the bathroom well decorated. Breakfast was in a stunning room on the ground floor, actually the formal restaurant. I'd stay again for its location and comfort.

Stayed: November 2012, traveled solo
Thank speshalkay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 16, 2012

The Golden Lion was a short walk from the Station, was a bit worried that it was going to be a pub B&B from the name. The reception and public rooms were very nice, the check in was very quick and there seemed to be plenty of staff, who were all very friendly.

The room itself was small, but there was only one of me so that was OK, the bed was comfy and the en-suite immaculate. There is free WiFi in the public rooms, but this didn't extend into bedrooms so you have to sit in one of the well appointed public areas if you want to use the Internet wirelessly.

The menu was good, the food was lovely, and the prices quite reasonable for a hotel, the food came quickly, although this may have been due to the restaurant being quiet. Breakfast was nice with a standard buffet for full English and continental.

All in all a really nice night, will stay here again when in the area....

Stayed: November 2012, traveled on business
1  Thank KenSlack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 15, 2012

Stayed three nights on a bed/breakfast/evening dinner basis had a very relaxing break lovely room, good food and service excellant value would go back .If the table d` hote menu didn`t tickle your pallette an allowance of £33 per couple was allowed against the A`La Carte menu
plus a free bottle of wine on the first night great time!

  • Stayed: November 2012, traveled as a couple
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1  Thank jauntyjim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2012

Stayed overnight for an anniversary dinner. Staff were helpful and friendly, rooms acceptable for a 3 star. However the hotel let themselves down badly by their pub menu for the anniversary dinner. Starters, tomato soup, made by liquidising a tin of tomatoes?, even if they had added some herbs that would have been a bit more exciting, or melon (one melon served 16 people by the size of the portions) or pate, which looked very unexciting with fine? it said on the menu, but really very rough oatcakes. Now for the mains, Roast beef which needed a steak knife to cut it and vegetables which were never 'al dente' more like raw. Ordinary knife would not go into them. I noticed that most plates were returned with the vegetables on them. or salmon which did look ok, or mushroom risotto (Not much thought there then, vegetarians can get that anywhere at anytime), And the sweets, more like school dinners, apple pie and custard, apples were tinned puree style, or black forest gateau (went out about 30 years ago)(and don't say it is now in fashion, this hotel wouldn't know fashion if it hit it in the face and finally - wait for it - ice cream !! And this was an anniversary dinner??. The tea/coffe was served in small cups with PLASTIC, no you have not read this wrong, plactic spoons, albeit they were made to look like chrome !! (or silver if you wish). And as for the wine on the table, if the hotel paid any more than £1.99 per bottle, they were done, even although they charged £15.95 to the consumer. Both wines had no information of origin on bottle, the white was vinegary and the red 10 times worse. And I know my wines. Horrible, doesn't even begin to describe it. As I live fairly near this hotel and I dine out often, I was looking forward to the experience to enable me to make a return visit with friends. No way, I won't be back and I won't be recommending it to anyone. But I will pass on everything that was bad.

Room Tip: Only book here if you wish a town centre hotel with good parking facilities.
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  • Stayed: November 2012, traveled on business
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1  Thank Christine4070
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2012

Stayed here for family wedding (not at Hotel) although rooms were of good standard, bar and reception areas are lovely, but how tired are lifts and corridors. It spoils overall feeling of a class hotel, but surely the days of a buffet breakfast unless more attention is paid to refurbishing empty hot plates and removing dried up food can be addressed all in all hotel gave us a good deal on rooms and is a central area of stirling just needs a bit of paint and fresh breakfast food

  • Stayed: November 2012, traveled with family
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1  Thank paul r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Golden Lion Hotel

Address: 8-10 King Street, Stirling FK8 1BD, Scotland
Location: United Kingdom > Scotland > Stirlingshire > Stirling
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #10 of 20 Hotels in Stirling
Price Range: $94 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Golden Lion Hotel 3*
Number of rooms: 75
Official Description (provided by the hotel):
The Hotel dates back to 1786, one of Stirling's first hotels filled with old world charm in a friendly environment. IN THE HEART of historic Stirling, the Golden Lion Hotel has for more than two centuries welcomed guests including royalty and even the national bard, Rabbie Burns (plaque on wall by front door in acknowledgement of his stay). Nowadays the ideal setting for leisure, business and special occasions, the family-owned Golden Lion provides traditional Scottish hospitality in thoroughly modern style. From the splendid buffet breakfast to the contemporary comforts of the 67 beautifully rooms and the timeless elegance of the stunning Regency Ballroom, this is a hotel with character as well as professional commitment. Close to magnificent Stirling Castle, and a short trip from the famous Monument to William Wallace, the Golden Lion makes an ideal base for the tourist. Practical advantages add to the appeal: the hotel’s city centre location - with free car parking - is only a few minutes drive from the national motorway network. The principal bus and rail stations are within easy walking distance(5 minutes)of the Golden Lion’s front door. There is an excellent choice of shops on the doorstep next to the Thistle indoor shopping Mall. The warmth of our welcome awaits you! Free WIFI available in all public & conference areas. ... more   less 
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Also Known As:
Hotel Golden Lion
Stirling Golden Lion
Golden Lion Hotel Stirling, Scotland
Golden Lion Stirling

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