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Lost Guest House
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Reviews (394)
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All reviewstown centrelast minute bookingsingle roomenjoyed my staydecent sizelocation is excellentbreakfast was includeda bit tiredcouple of nightshaggisstayed one nightfull scottish breakfastscotlandpubscastlefunctionensuite
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204 - 209 of 394 reviews
Reviewed October 2, 2013

My wife and I decided to give theTerraces a visit to try their new £10.00 dinner menu. Absolutely excellent value and would highly recommend a visit for anybody looking for a wide choice and a wonderful meal.

Stayed: September 2013
Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2013

Me and my wife decided to take a few days away from home.
A bit unsure about staying here at first as I had heard bad reviews about the hotel. I even tried to cancel but we didn't. On arrival we were greeted by a happy chap who informed us about what we needed to know about the hotel and the city. Our room wasn't grand but it was comfortable and clean, just what we needed for our stay. Clean towels every day
We never ate in the restaurant until the 3rd night and we wished we ate there every night. Food was to die for. Amazing and very cheap too. A 3 course meal for £10. Well worth it I say.
The staff were very attentive in the hotel, maybe a bit too much for some. The chap in the restaurant liked to talk - my only dislike this as we were trying to eat and he kept chatting to us.
Overall I would recommend this hotel and their restaurant.

  • Stayed: September 2013, traveled as a couple
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1  Thank GarethD85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management T, Manager at Lost Guest House, responded to this reviewResponded October 8, 2013

Thank you for the review. You’ve picked out some of the things the new management team here have been working hard on like the warm welcome, attentive service, clean comfortable rooms and great food at a great price. A review like this makes all the hard work worthwhile, thanks.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 30, 2013

Thanks to great actors a disaster was averted. If we find out where else they put on their murder mysteries we would book again but not at this hotel. No hot water from the time we arrived and couldn't even have a cold shower, meal extremely disappointing - even the tea was lukewarm and stewed.

  • Stayed: September 2013, traveled with friends
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2  Thank JLN17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2013

This dump could have spoilled our surprise 60th celebrations. We booked up for the Murder Mystery night. First sign that all was not as advertised was the tired, washed out decor. We could live with that, however our rooms, three in all, we're less from clean. The shower room absolutely filthy. No hot water in any of the rooms. The food barely edible, the menu on the website was very promising, but changed without discussion. Food basic, over cooked and cold. They even forgot to bring out the birthday cake. No water in the ladies loo - surely this must break a few hygiene rules. Kitchen staff dropped plates, cutlery, un- eaten food all over the place. It was so comical that we thought it was all part of the act. The Murder Mystery gang were hilarious and thank goodness for that else our party celebrations would have been totally spoilt. Terrace - you should be ashamed of yourselves.

  • Stayed: September 2013, traveled with friends
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3  Thank tracyu1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management T, Manager at Lost Guest House, responded to this reviewResponded October 8, 2013

Sorry that you stay has not lived up to your and our expectations. There was a failure with the hot water system over the weekend which has been rectified with the installation of a brand new boiler. That aside we are a new team working hard to try and improve the hotel. Our aim is to be a hotel where we make special times all the more special. We clearly haven’t managed that for you and your friends who have also written reviews , we’ll be in touch to see how we can put things right.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 29, 2013

Booked overnight stay for Murder Mystery event with 3 friends to celebrate a 60th birthday, rooms were a bit tired, but passable. Dinner Menu on the website had been changed totally, however we were offered an alternative. The food was dreadful, Lentil soup awful chicken was overcooked and inedible, cheesecake solid, coffe/tea cold...all in all it was terrible.....the Murder entertainment saved the day, it was absolutely brilliant and so much fun. Only one of the water taps in the Ladies Toilets was working and in the bedrooms (we had 3 between us) we had to wash in cold water, none of us had any hot water and could not shower in the morning. we complained to staff who said they had had a plumber out to fix it, but offered no compensation. We didn't let it dampen our spirits, but would definitely NOT recommend this hotel and will not be returning...sorry Terrace Hotel, you really need to get your 'act' together too !

Room Tip: no comment
  • Stayed: September 2013, traveled with friends
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3  Thank waft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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