We have stayed here four times and have advised many friends of their service. We had several minor grumbles this time;
The breakfast room was locked when it is meant to be open for early morning continental breakfasts.
We had an early start and so got a taxi, this is usually deducted from the cost although it wasn't. We still paid full price.
The seatbelt in the back of the transport car on return was broken and had been the last 2 times we used Gatwick House.Not legal when transporting 4 adults.
The car was scratched on the roof - presumably where they park them under the trees then get coverered in C**p which they clean off with a broom or something similar that scratched the paintwork.
The rooms are still nice and clean, but they could supply breakfast in the rooms such as cereal bars and fruit if they prefer to lock the breakfast room for early transfers.
On the whole not as good as it has been, we wont use the service again.
- Official Description (provided by the hotel):
- Gatwick House guesthouse, situated next to a 15th century riverside pub and restaurant. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Priceline, Booking.com and HotelQuickly so you can book your Gatwick House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Gatwick House Hotel Horley