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“Not so good anymore”
2 of 5 bubbles Review of Gatwick House

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Gatwick House
Ranked #12 of 30 Horley B&B and Inns
Certificate of Excellence
wiltshire
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Not so good anymore”
Reviewed June 19, 2013

We have stayed here four times and have advised many friends of their service. We had several minor grumbles this time;
The breakfast room was locked when it is meant to be open for early morning continental breakfasts.
We had an early start and so got a taxi, this is usually deducted from the cost although it wasn't. We still paid full price.
The seatbelt in the back of the transport car on return was broken and had been the last 2 times we used Gatwick House.Not legal when transporting 4 adults.
The car was scratched on the roof - presumably where they park them under the trees then get coverered in C**p which they clean off with a broom or something similar that scratched the paintwork.
The rooms are still nice and clean, but they could supply breakfast in the rooms such as cereal bars and fruit if they prefer to lock the breakfast room for early transfers.

On the whole not as good as it has been, we wont use the service again.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank cooperxWiltshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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186 reviews from our community

Traveler rating
    131
    34
    13
    4
    4
See reviews for
40
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4
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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  • English first
  • German first
  • Italian first
  • Any
English first
Bournemouth, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 18, 2013

My first stay here, but greeted and treated like a friend in a very genuine and relaxed way. My late arrival caused no problem. Very comprehensive details sent in advance and a very efficient system in place - most impressive! Room not large, but no problem. Lovely breakfast in relaxing surroundings with first-class and unfussy service. Excellent airport transfer too. What is there not to like! I would certainly stay here again without hesitation. Sincere thanks to the proprietors.

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David4630
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margate, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 15, 2013

This was a great place for our family of 5 to stay prior to our trip to Orlando. Very close to North terminal so we were able to drop our cases off early for twilight check-in. Very friendly service really made our family feel welcome. We stayed in room 10, which was able to accommodate my wife and I and our 15yr old son, 11yr old daughter and they even managed to fit a travel cot for our 17month old baby, still with ample room and en-suite. Home cooked breakfast in the morning was lovely, and again great service even offered to cook baby some food. Left car for the two weeks and got lift from owner to airport which was very easy no fuss, and on return was picked up within 10 minutes, and car was waiting, even gave baby some warm milk as he didn't have any on plane. Would definitely use again and highly recommend.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Daniel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swindon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 4, 2013

Great place, comfy, convenient & was perfect for all our needs. I was travelling with my 12 year old son & he was able to connect to their wifi. Lovely cooked breakfast & free transfer to airport. Left our car there too & on arrival back in the UK we were picked up within 10 minutes. I felt safe & secure here & cant thank the hosts, Tony & Linda, enough. I will definitely recommend this place to friends & family & i wouldn't stay anywhere else now.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed May 29, 2013

Gatwick House offers a clean, albeit, small bedroom, nicely decorated with ensuite. The hosts offered a great airport free transfer service and were very helpful in booking reservation a the local 12th Century pub for our evening meal. Hard to go past this venue in value for a Gatwick stopover.

Room Tip: Wise to have reservations for dinner at the pub .... Otherwise you might have to wait a while. It...
See more room tips
  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OzTimes2_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmarthen, United Kingdom
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed May 27, 2013

Stayed here for one night as we had a very early morning flight the next day.Took taxi to airport cost £5.00 not bad for 4.30 in the morning and we had a nice help yourself breakfast before leaving.The Pub next door is great for an evening meal ,it's a bit like a Harvester without the Salad Bar.We left the car here for the week and we had a very fast collection back to the car and we were away within 10 minutes of leaving the airport.Well worth trying.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canvey Island
Level Contributor
72 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed May 23, 2013

We stayed at Gatwick House on 27th April - before an early morning flight - and again on our return on 12th May (late flight return).
Plenty of on site parking at a reasonable cost - and either their shuttle transfer or as in our situation (very early/very late) a taxi which costs £5:00 each way to north terminal.
The rooms are very clean and quite comfortable enough for overnight stays.
Shower rooms are spotless and shower gel is provided (but not shower caps).
Breakfast was delicious with plenty of options.
We received a very warm welcome from Tony and Linda and would have no hesitation in returning. They are so friendly it felt like staying at a friend’s house!!

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank yiayia2jake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Gatwick House

Property: Gatwick House
Address: 3 Brighton Road, Horley RH6 7HH, England
Location: United Kingdom > England > Surrey > Horley
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #12 of 30 B&Bs / Inns in Horley
Price Range (Based on Average Rates): $
Hotel Class:4 star — Gatwick House 4*
Number of rooms: 10
Official Description (provided by the hotel):
Gatwick House guesthouse, situated next to a 15th century riverside pub and restaurant. ... more   less 
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Also Known As:
Gatwick House Hotel Horley

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