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“Top Drawer Service”

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Gable End Guest House
Ranked #3 of 30 Horley B&B and Inns
Certificate of Excellence
Wilts uk
1 review
“Top Drawer Service”
5 of 5 bubbles Reviewed June 22, 2014

Met by Joseph at the door on our arrival and that was definitely the start of our holiday as the entertainment had already started at that point!
What a nice bloke.
Great service all round from then and followed by a good nights sleep in a comfortable room, no noise we were aware of and then up for a 'full breakfast' in every sense.
Having had this Joseph was good enough to take us to the airport, "all part of the service".
Joseph pre-arranged with us the pick up point on our return leg and sure enough was there shortly after a phone call from us in baggage reclaim.
All the while our car was parked at Gable End and it certainly was entertaining on our return as the Mary and Joseph double act came into play. Nice, nice people who deserve the 'No 1' spot on TA.
Well Done

  • Stayed June 2014, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank AlbenWiltsuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gable_End1, Owner at Gable End Guest House, responded to this review, June 25, 2014
Thank you so much it was a pleasure to have you stay with us and we hope to see you again very soon.

Kind regards

Mary & Joseph
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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865 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Bristol, United Kingdom
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed June 17, 2014

My Wife & I have stayed at Gable End many times, we love staying here the greeting we get are like we are family, nothing is too much trouble for this happy couple, and this stay we had our Daughter & Son - In-law who had their own room. We travelled up the day before departure from Gatwick, so we could enjoy a meal at Ye Old Six Bells just a 10 minute walk away --- Mary booked a table for us-- so no hassle. We had a two week holiday and stayed again when we got back. The kids loved the whole experience the family atmosphere, with me and Joe cracking jokes about each other, the wonderful breakfast and the lovely feeling of home. Mary & Joseph proudly hang their well deserved trip advisor awards on the wall.
My Wife & I are already booked in again for October i Cant wait to have the crack with Joe again, One tip to anyone who stays here never ask Joe for any directions or shortcuts.

  • Stayed May 2014, traveled with family
    • Value
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Helpful?
Thank raymond077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gable_End1, Owner at Gable End Guest House, responded to this review, June 18, 2014
Dear Ray & Val, your review has made me laugh today. Thank you so much. No directions ! thats a good one. Well we love having you to stay and cant wait for you to come back in October.

Looking forward to seeing you then, thank you for the photos !

Kindest regards to you both.

Mary & Joseph
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cork, Ireland
Level Contributor
5 reviews
3 hotel reviews
5 of 5 bubbles Reviewed June 15, 2014

We had a lovely stay here on June 5th. Very welcoming friendly owners. We stayed in the big family room. Generous tea/coffee making facilities. Excellent selection for breakfast. Perfect location for Gatwick airport, we stayed there the night before flying home. It took away the hassle of driving to the airport on the morning of the flight and the transfer service to the airport was great, it took less than 5 minutes!

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Nnnn8888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gable_End1, Owner at Gable End Guest House, responded to this review, June 18, 2014
Dear Niamh, thank you for your lovely review, it was nice to meet you and so glad you had a good stay with us. We look forward to seeing you again soon.

Kind regards

Mary & Joseph
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sorrento, Australia
Level Contributor
3 reviews
5 of 5 bubbles Reviewed June 15, 2014

Wonderful to stay at a place run by people who obviously LOVE what they are doing. Good room (number 7), comfortable beds, clean and tidy. We were more than happy with room, shower etc and were not aware of passing traffic. Early awakenings due to jet-lag, not room. Great to be picked up from and dropped back to Gatwick. Thoroughly enjoyed the breakfasts - chose cooked some days, continental others. We used Gable End as our base whilst exploring Greater London area and looked forward to coming 'home' each night. Will definitely stay here when we next visit England.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Jillian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gable_End1, Owner at Gable End Guest House, responded to this review, June 18, 2014
Dear Jillian, it was lovely to have you and your family stay with us. We are so glad that you had a good trip and enjoyed your time in Horley and London / Surrey. Hope you are all well in Australia and hopefully see you back in this hemisphere again soon.

Kind regards

Mary & Joseph
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed June 14, 2014

I arrived after a very long drive on London's biggest car park, the M25 to be welcomed by the main man Joseph. After he showed me up to my room, he pointed out the direction to the pub at the end of the road, the six bells which was were I had a wonderful pint. The room was comfortable, clean and breakfast made by Mary was the best breakfast I have had in a long time. I would definitely stay here again.

  • Stayed June 2014, traveled solo
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Helpful?
Thank colm r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gable_End1, Front Office Manager at Gable End Guest House, responded to this review, June 18, 2014
Thank you for your review Colm, it was great to have you stay with us and we hope to see you back again soon.

Kind regards

Ciara
on behalf of Mary & Joe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 bubbles Reviewed June 13, 2014

I am sorry to be writing this poor review because Mary and Joseph were such lovely hosts. However the main element of a stay is the room / sleep and both my husband and I had one of the worst night's sleep we've ever had. The room was on the top floor (2nd floor) and was very small. We are not usually fussed with the size of the room but with the sloped roof this was difficult for my husband, who is 6' 4". The bathroom was also tiny as was the shower cubicle. The main issue was the ventilation in the room. There was one skylight and despite having this open most of the night the room was unbearably hot. It was not open all of the night because the traffic from outside was so loud that we could not sleep (even with good earplugs and pillows over our heads). Perhaps the rooms on the 1st floor are different but it seems like the top floor (akin to a loft space) is not fit for purpose. The mattress in the room was also very old as there were permanent lumps in it so this added to the discomfort.
Our flight was too early for a cooked breakfast but the buffet was lovely.
Unfortunately we will not be staying here again and will instead pay the same reasonable price to stay at the Premier Inn in the airport for the sake of regulated temperature and a good night's sleep.

Room Tip: If you do stay here, do not stay on the top floor and ask for a room on the left side of the house...
See more room tips
  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GetawayGirl1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gable_End1, Owner at Gable End Guest House, responded to this review, June 18, 2014
Thank you for your review, we have now installed into our upper level rooms, portable air con units for when the weather is that bit hotter. We would love for you to come back and stay with us again, I have sent you a message personally on this.

Many thanks for the constructive review, it is always appreciated as we of course want for our guests to be comfortable.

Kind regards

Mary & Joseph
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
uk
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed June 3, 2014

What a welcome, our first time at Gable End and hopefully not the last, we were treated like long lost friends. A good room with comfortable bed, everything was very clean and tidy. In the morning the breakfast was cooked by Joseph and was great, the whole theme of Gable End is Irish but it was a great English breakfast. We were taken to the airport on time and on our return we were picked up very promptly by Mary. Great service by lovely people.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ivan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary_GableEnd, Owner at Gable End Guest House, responded to this review, June 11, 2014
Thank you for your lovely review, we hope that you will come back and stay with us again very soon.

Kind regards

Mary & Joseph
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Gable End Guest House

Property: Gable End Guest House
Address: 23 Church Road, Horley RH6 7EY, England
Phone Number:
Location: United Kingdom > England > Surrey > Horley
Amenities:
Free High Speed Internet ( WiFi ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 30 B&Bs / Inns in Horley
Price Range (Based on Average Rates): $
Number of rooms: 6
Official Description (provided by the hotel):
Gatwick Gable End Guest House is a beautiful Edwardian House that was originally opened for business in March 1995. Mary, Joseph and their girls acquired the business in August 2000 and offer a warm Irish welcome to their family run guesthouse, only five minutes from Gatwick airport.We provide courtesy transfers from 7am to 9pm, outside these hours a taxi will cost approximately £5.We have free Wi-Fi access which is for use with your own laptop throughout the house.We are a completely NON SMOKING guest house. All our rooms are ensuite with tea/coffee making faclities; TV, hairdryer and iron are available on request. We serve a hearty English / vegetarian cooked breakfast from 7.30am to 9am. Outside these hours we serve a substantial continental breakfast of cereals, juices, fresh fruits, yogurts, toast and tea or coffee.We offer car parking for Gatwick airport for our guests and also non guests at reasonable rates. ... more   less 
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Also Known As:
Gable End Guest House Hotel Horley

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