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Airport Inn Gatwick
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Reviews (1,347)
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All reviewsmulti storeyunder coverthe busan early flightpounds per personmeal dealsouth terminalbunk bedswould stay againshort stayroom was clean and comfortablewake up callwhat it says on the tinbar and restaurantstayed for one nightshuttle servicenight's sleep
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881 - 886 of 1,347 reviews
Reviewed June 20, 2013

We only stayed one night as we were going on a long flight the next day. The rooms were very clean providing tea and coffee and lovely thick towels. We were pleasantly surprised to get a good quiet nights sleep, didn't hear a single plane!! Very good service. We didn't eat there but thought they had a good menu and if we went back we would eat in the restaurant. Had a glass of wine which was quite expensive.

  • Stayed: May 2013, traveled with family
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2  Thank solucy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QMHManager, Resident Manager at Airport Inn Gatwick, responded to this reviewResponded June 27, 2013

Dear guest,

Thank you for your review.

I am very pleased to read that you found your time with us to be pleasantly surprising with an excellent night’s sleep. I hope to welcome you back very soon.

Kind regards,

Vicky Punchaye
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 17, 2013

Never let's you down. Cleanliness, climate control, ambience, food quality, relaxing bars and restaurant. Staff are very courteous and extremely helpful. Ideally situated for early start when using South Terminal long stay car park as part of the deal.

Room Tip: Top floor, (5) corner room. Excellent views and cooler.
  • Stayed: June 2013, traveled as a couple
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1  Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QMHManager, Resident Manager at Airport Inn Gatwick, responded to this reviewResponded June 20, 2013

Dear guest,

Thank you for taking the time to review your time with us.

I am very pleased to read that your stays with us continue to be perfect for your needs and our team members are always professional, helpful and friendly. I hope to welcome you back to the hotel soon.

Kind regards,

Vicky Punchaye
Resident Manager

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Reviewed June 15, 2013

Room booked were very big and very clean. We had an issue with the hot water. We were moved straight away with minimum disruption. Only downside is the rooms seem to be warm.
Staff is excellent, very attentive and efficient. Breakfast is good.

Stayed: June 2013, traveled with family
2  Thank Dindu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QMHManager, Resident Manager at Airport Inn Gatwick, responded to this reviewResponded June 27, 2013

Dear guest,

Thank you for taking the time to review your stay with us.

I am very pleased to read that your room was of a high standard and although you had a slight problem with your bathroom we were able to accommodate you in a different part of the hotel. I am very happy you found our team members to be excellent and our breakfasts enough to set you up for the day.

I hope to welcome you back to the hotel soon.

Kind regards,

Vicky Punchaye
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 11, 2013

My wife and myself have stayed here several times, before or after Gatwick flights and have every intention of doing so again. The beds are comfortable, rooms clean, meals excellent and very good value.

Moreover, it is ideally placed for a Gatwick pre-flight overnight stay and has a "Stay and Park" scheme. Transport to Gatwick Airport is provided by a regular shuttle bus service.

However, on this occasion, our visit involved family and not pre-holidays, we stayed two nights.

Room Tip: We asked for a quiet room and were given the top floor overlooking a busy dual carriageway. That said on both evenings we slept like tots!
  • Stayed: June 2013, traveled as a couple
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1  Thank GeorgeNorthYorkhire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QMHManager, Resident Manager at Airport Inn Gatwick, responded to this reviewResponded June 18, 2013

Dear guest,

Thank you for taking the time to review your stay with us.

I am very pleased to read that your break with us was relaxing and you found everything to be excellent and good value. I hope to welcome you back to the hotel in the near future.

Kind regards,

Vicky Punchaye
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 11, 2013

Having stayed here on previous occasions we knew what to expect and from being remembered by staff on walking into reception says it all. Great clean rooms which are VERY quiet, great food for all tastes and ages, to excellent customer service from all staff. Great touch with the towel swans. Finally the hotel is only minutes from the airport so perfect location wit regular shuttle bus to both Terminals and also good fixed price taxi service readily at hand.

  • Stayed: May 2013, traveled with friends
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1  Thank Neil-KAG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QMHManager, Resident Manager at Airport Inn Gatwick, responded to this reviewResponded June 18, 2013

Dear guest,

Thank you for taking the time to highlight why you particularly enjoyed your stay with us.

I am very pleased to read that you enjoyed your time with us and found that you were recognised from previous stays. Your review says it all; we deliver a quiet and relaxing night for our guests so their holidays can start a little earlier. I hope to welcome you back to the hotel soon.

Kind regards,

Vicky Punchaye
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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