Stayed here on Tuesday after a last minute problem at another hotel nearby.The reception staff were very helpfull on arrival. The room was a good size and very clean with lots of towels and toiletries so good first impressions. The bar is a nice area to relax in and the restaurant provides very good food although i thought it was overpriced slightly. The restaurant staff were very good being efficent and friendly. The bed was very good but some things now let the hotel down. My room overlooked a flat roof and the main roundabout. The roof had six air con units mounted on it which were quite noisy through the nite as was the traffic. The room was very warm and the air con strugglrd to cool it down. The next problem is the early morning call. You can not programme the phone to wake you so staff knock on doors to wake guests which wakes you as well. Breakfast is served from 6am and is very good. It is help yourself style and the english full breakfast was excellent. So a good hotel to stay n for the airport but sleep can be a problem.
- Official Description (provided by the hotel):
- Located less than a mile from Gatwick Airport and train station, the hotel has had a complete refurbishment and transformation in 2006 and in 2013 the public area was refurbished. Offering 125 non-smoking, air-conditioned bedrooms, all with wireless internet access. The hotel also benefits from having a new range of family bedrooms sleeping between two and seven guests. A shuttle service to the airport is available 24-hours. ... more less
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- Also Known As:
- Best Western Gatwick Moat House Hotel Horley
- Best Western Horley
- Horley Best Western