I stayed at this hotel for the second year in a row during a stop over on the way to Greece and for another night 18 days later during a stop over on the way back. I found it every bit as comfortable, inviting and convenient as I did the year before. The front desk staff are extremely helpful and accommodating which is SO welcome upon arrival. The bar areas are attractive and the menu items are very, very good. Room service is prompt and well thought out. The check out time of 12:00 noon is fantastic as it give you a little extra time if you have an afternoon flight. I booked a standard room with a Queen Size Bed on the way and a larger room with more amenities and a chesterfield on the way back. Unfortunately, there was no chesterfield and the room was not what I had booked. Upon my arrival home in Canada, I called Holiday Inn and expressed my disappointment and WITHIN DAYS received a cheque for the difference between the second room rate and a standard room rate. Impressive! No long story required, no arguments, a sincere apology and no wait for the funds...I cannot imagine staying with another hotel chain. Well Done!!!
- Official Description (provided by the hotel):
- The Holiday Inn Gatwick Airport combines an excellent range of facilities and services for both the business and leisure travellers, including High Speed Internet Access, Conference and Banqueting facilities (for up to 120 delegates). Why not book Park, Stay and Go next time you fly from Gatwick. Click here.The Holiday Inn Gatwick Airport offers Exclusive Airport Parking / Long term parking packages with accommodation known as Park, Stay and Go packages. The Holiday Inn Gatwick Airport is ideally located at Jct 9a of the M23 and with easy links to the M25, A23 and A217, as well as being only half a mile from Gatwick Airport (with a shuttle bus running 24 hours everyday) and close to Manor Royal Industrial Estate. London is easily accessible from the Holiday Inn Gatwick Airport via the Gatwick Express to London Victoria leaving every 30 minutes. The Holiday Inn Gatwick Airport is an ideal choice if you are looking to stay in an Airport Hotel or looking for a hotel in one of the surrounding areas, for example, in Brighton, Surrey or even a London.Kids Eat & Stay Free**Terms and Conditions apply ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Gatwick Airport Hotel Horley
- Gatwick Airport Holiday Inn
- Holiday Inn Horley
- Horley Holiday Inn