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“Boutique escape”

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Langshott Manor Hotel Gatwick
Ranked #1 of 11 Hotels in Horley
Certificate of Excellence
Level 6 Contributor
135 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Boutique escape”
Reviewed May 5, 2014 via mobile

Lovely room with very comfortable bed together with tasting menu dinner accompanied by 'wine flight'. Food was good although portions are polite and the wine recommendations were spot on. Great breakfast finished off a very enjoyable break.

Stayed May 2014, traveled as a couple
Helpful?
1 Thank Peche05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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918 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (205)
Date | Rating
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English first
Norwich, United Kingdom
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 1, 2014

We stayed with two sets of friends for an all in deal through Secret Escapes. I felt a certain responsibility as I had chosen the venue. When we arrived we were very impressed with the hotel and it's grounds. The rooms were all extremely comfortable, clean and well appointed. I had warned the hotel when I booked the rooms some time before that I needed a gluten free menu and on arrival one of the other couples queried the menu as he is unable to eat shell fish. When we were served the meal my friends were offered a lovely mixed bread basket and I was given a couple of ratty slices of bread. On eating our main course we found scallops in the sauce with the fish! Luckily he did not have a reaction but his enjoyment was somewhat tainted whilst waiting to see!

The following morning when I asked for some gluten free toast I was told that they had run out!! I have eaten out many times and have never found my gluten intolerance to be so poorly catered for. I think all our party would agree that the standard of the catering did not live up to the beautiful hotel and it's grounds. A very comfortable night spoiled by lack of care in the detail.

Room Tip: Ask to stay in the main hotel to get the proper feeling of the beautiful old house.
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  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Mary E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 1, 2014

Stayed in the Henry Viii room with fireplace, four poster bed balcony overlooking the pond.
Service and food at the restaurant was superb, each course explained and wine recommendations spot on.
A great location to start your holiday if flying from Gatwick.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Byd101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 30, 2014

Business dinner here few weeks ago. Hotel is beautiful and full of modern decor . Drink in the bar with business colleague before being shown to almost empty dining room. Whilst I accept this is not the hotels fault, there was no effort to creat an atmosphere ! Light background music may of helped. We opted for the 7 course tasting menu which sounded wonderful. However dishes lacked flavour and seasoning and for me were on the lukewarm side. No menu was given to us so that we could see what we would be served at each course. All in all an underwhelming experience.

  • Stayed March 2014, traveled on business
    • Value
    • Service
Helpful?
1 Thank Simon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berkshire, UK
Level 4 Contributor
42 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed April 23, 2014

Langshott Manor is a beautiful hotel and venue set in immaculate grounds, making it feel a million miles from Gatwick airport. We enjoyed the modern décor and spacious accommodation of the Wisley suite for two nights, which is situated in one of the outbuildings. In contrast, the rooms and suites in the main building boast traditional décor. All rooms are unique, which adds to the appeal and makes it difficult to choose between them.

The staff - for the most part - were friendly, professional and attentive. It is clear that good service is taken seriously, although we did experience some delays in the Mulberry Restaurant and an invoice mix-up upon check-out (which, I should add, was quickly resolved). The food was excellent, as was the general cleanliness and atmosphere.

The main factor preventing an 'excellent' scoring for me was the poor sound-proofing in our suite. We could clearly hear snoring and talking from the neighbouring room, which - accompanied by a very firm mattress - made for an uncomfortable night's sleep. It's worth mentioning that the sound-proofing and mattresses were of a better quality in the main building.

Langshott Manor, as well as being a peaceful alternative to the typical airport-accessible hotel, is ideal as an intimate wedding venue. We were privileged to enjoy a family wedding during our stay and would not hesitate to recommend to couples seeking a smaller venue for their big day.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ixorias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie S, General Manager at Langshott Manor Hotel Gatwick, responded to this review, April 27, 2014
Dear Doilybug

Thank you for your feedback and points raised which I will certainly be looking into and discussing with the team.

I am very pleased to read that the wedding celebrations were enjoyed by all and we hope to welcome you and your family again.

Best Wishes
Katie Savage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level 4 Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed April 21, 2014

5star food & wine & lovely dining room & surroundings. Very disappointed at mix up as to whether we could have tasting menu with wine flights, particularly as this had been booked in advance & also let down that nothing special(not so much as a single candle) was done to indicate that this was celebration dinner for our grand-daughter's 21st. Management need to address this breakdown in communication as otherwise a fine meal & service

  • Stayed April 2014, traveled with family
    • Service
Helpful?
1 Thank Michael R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mansfield
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 20, 2014 via mobile

Stayed there last night.(19 th April 2014)
The atmosphere was just wonderful as were the staff and the restaurant.
Quite simply perfect.
It was a real tonic to have such knowledgeable and attentive staff on hand who all supplied seamless perfect service.
I would definitely recommend the hotel to anyone and look forward to visiting in the near future.

Stayed April 2014, traveled as a couple
Helpful?
Thank leescott100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Langshott Manor Hotel Gatwick

Property: Langshott Manor Hotel Gatwick
Address: Langshott Manor Langshott | Gatwick, Horley RH6 9LN, England
Location: United Kingdom > England > Surrey > Horley
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #1 of 11 Hotels in Horley
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Langshott Manor Hotel Gatwick 4*
Number of rooms: 22
Official Description (provided by the hotel):
Langshott Manor is an exquisite four red-star hotel in Surrey. This remarkable venue blends classic character with contemporary and well-thought design. Luxury is fragrant throughout the 16th Century Hotel with rooms and dining options designed to spoil you. Just minutes from Gatwick Airport, Langshott Manor is wonderfully convenient yet retains a tranquil and undisturbed setting. As one of the most distinctive and truly welcoming hotels outside of London, Langshott Manor is the perfect choice for a weekend break, relaxing escape or a refreshing stopover before or after your flight from Gatwick Airport. ... more   less 
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Also Known As:
Langshott Manor Horley
Langshott Manor Hotel Horley

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