On pre-booked arrival we waited a long time to be seen to check in. In fact, I had to phone to get any attention! We were told that she was busy cleaning our room but there had been a fight for our room...we were very confused....as she then gave us a choice between 2 rooms and the other stayed empty! Having booked a double room plus child's bed we were disappointed to find 3 singles. She did however push them together and explained she mainly has workmen in during the week who room share. The giant tv didn't work but she swapped it for one that did work. We aren't sure whether she came in and turned it off though while we slept! Our every move (outside of the room, we assume!) was being watched and she appeared everytime we left our room to see what we were doing. No facilities - bar/food etc. Beds very comfy and lovely bedding BUT on second floor with small window on limited safety opening and no fan so too hot to sleep properly. Did feel sorry for her though as she seemed to be struggling single handedly, even though only one other family there. Had a very uncomfy feel to it and would not recommend or use again. Bathroom newly refurbished but communal areas cobwebby. All electrics in the room were linked to multi socket extension etc
- Official Description (provided by the hotel):
- Gatwick Inn near Gatwick Airport combines a warm family welcome with excellent service. There are ten guest rooms; Single, double, triple and quadruple accommodation with ensuite accommodations available. Flat screen TV, tea & coffee facilities, Free Wifi, Free Parking, MiniBar(surcharge). Airport transfers available for £6. ... more less
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