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Reviewed May 30, 2019

Comfortable room....good food....close to the airport. We needed a room for the night between flights. We had a good rest in a clean and comfortable room. We ate in the resturant, which had a pleasant atmosphere. The food was good and so was the service despite the fact that we showed up just prior to when the restaurant was to close. We had an early morning flight and had to return a rental car. The location was perfect for all of that. This was the perfect choice for us on this occasion.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
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Review collected in partnership with Hyatt Hotels
Thank Voyager39475642202
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HM_HeathrowAirport, Manager at Hyatt Place London Heathrow Airport, responded to this reviewResponded June 10, 2019

Dear Voyager39475642202

Thank you for the great review pleased to see that you had a comfortable stay with us your comments will be forwarded to the concern departments as well.

We look forward to welcoming you soon in the near future

Kind Regards

Meghna M

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 30, 2019

This is a comfortable hotel for a short stay near Heathrow airport. The beds are comfortable, food is good, and the staff is pleasant and attentive. The only drawback is that you must pay for their bus transportation to and from the airport.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank RogerZ400
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HM_HeathrowAirport, Manager at Hyatt Place London Heathrow Airport, responded to this reviewResponded June 10, 2019

Dear RogerZ400

Thank you for the great review pleased to see that you had a comfortable stay with us your comments will be forwarded to the concern departments as well.

We look forward to welcoming you soon in the near future

Kind Regards

Meghna M

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 30, 2019

Great place to stay. Mazie was exceptional with customer services and very professional. Will recommend. The rooms are clean and room service was great. Approximately 5mins to heathrow airport. Questions answered without any hesitation. Great place for the price.

Date of stay: May 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank afiamy
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HM_HeathrowAirport, Manager at Hyatt Place London Heathrow Airport, responded to this reviewResponded June 10, 2019

Dear Afiamy

Thank you for the great review pleased to see that you had a comfortable stay with us your comments will be forwarded to the concern departments as well.

We look forward to welcoming you soon in the near future

Kind Regards

Meghna M

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 30, 2019

Very clean hotel, staff very friendly and helpful. Room clean and tidy, bed very comfy. Dinner was a 3 course meal, breakfast self-serve, very good food. Close to where i needed to be in the morning. I travelled down on the vening to be at a meeting next to the hotel in the early morning, close to where i had to be.

Date of stay: May 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank dec122018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HM_HeathrowAirport, Manager at Hyatt Place London Heathrow Airport, responded to this reviewResponded June 10, 2019

Dear dec122018

Thank you for the great review pleased to see that you had a comfortable stay with us your comments will be forwarded to the concern departments as well.

We look forward to welcoming you soon in the near future

Kind Regards

Meghna M

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 29, 2019

Needs attention to service in bar area. Rooms clean and comfortable, didn't dine but drinks in the bar limited. Also when guests are booking a taxi to West drayton maybe don't book the exclusive airport service that charges twice what a taxi would cost.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank blondiegol
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HM_HeathrowAirport, Manager at Hyatt Place London Heathrow Airport, responded to this reviewResponded May 29, 2019

Dear Blondiegol

Thank you for the great review pleased to see that you had a comfortable stay with us your comments will be forwarded to the concern departments as well.

We look forward to welcoming you soon in the near future

Kind Regards

Meghna M

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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