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“great stay”

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Hyatt Place London Heathrow Airport
Ranked #2 of 12 Hotels in West Drayton
Certificate of Excellence
Reviewed February 24, 2013

Close to heathrow for early flights.
Great food friendly staff.
All sevices to and from the hotel can be ordered through the staff.
The restaraunt was fantastic a bit exspensive but its a great place to stay

  • Stayed: February 2013, traveled solo
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Thank razorpod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen C, General Manager at Hyatt Place London Heathrow Airport, responded to this reviewResponded March 5, 2013

Thank you for taking the time review Arora Hotel Heathrow.

I’m delighted you enjoyed your stay and found the food great and the staff to be friendly. I also appreciate your comments regarding menu prices; we do focus on quality products and source many of them locally such as our steaks from a local Surry farm and our hand cut triple cooked chips made in house. Thank you for your feedback though and we will continue to monitor this with other guest feedback.

Thanks again and we do hope you’ll choose Arora Hotel Heathrow next time your in the area.

Many thanks,

Stephen Clayton
General Manager

Arora Hotel Heathrow

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,523 - 2,529 of 3,048 reviews

Reviewed February 23, 2013

Quite room even though it faced the runway. Good sound control on the windows. Standard room. Not lots of storage space, but good area for all of our luggage. Easy to get to from the airport and back again.

Room Tip: Appears most of the rooms are good on this one.
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  • Stayed: January 2013, traveled as a couple
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Thank BJ M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen C, General Manager at Hyatt Place London Heathrow Airport, responded to this reviewResponded March 5, 2013

Thank you for taking the time review Arora Hotel Heathrow.

I’m pleased you enjoyed your stay and found the hotel within easy reach from the airport and the hotel rooms to be quiet with good luggage storing areas. I’m sorry you found the room to be slightly lacking in space, if you stay with us again you may consider upgrading to one of our Premier Rooms which are larger. However, thank you for your honest feedback.

Thanks again and we do hope you’ll choose Arora Hotel Heathrow in the future!

Kind regards,

Stephen Clayton
General Manager

Arora Hotel Heathrow

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 22, 2013

We stayed at the Arora Hotel on the Bath Rd., close to London Heathrow Airport for one night after flying in from India. A shuutle bus dropped us off at the hotel and a porter was immediately taking our bags. The check was polite , fast and efficient. The building is modern, clean and tidy and we were soon in room 401 overlooking the main road. Due to triple galazing it was quiet and peaceful. The room had a large TV, iron and ironing board, trouser press and tea and coffee facilities. There was a safe in the wardrobe and the bathroom was small but adequate.
The restaurant by the front desk was superb with a full english breakfast and plenty of it.
The shuttle bus picked us up outside and returned us to T5 for our onward journey.
Reccomended.

Room Tip: Stay in room 401. You will not regret it.
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  • Stayed: February 2013, traveled as a couple
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Thank Trevor B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen C, General Manager at Hyatt Place London Heathrow Airport, responded to this reviewResponded March 5, 2013

Thank you for taking the time write a review of the Arora Hotel Heathrow, following your recent stay with us.

I’m pleased you enjoyed your stay and had a great welcome from the Front Office Team. It was also great to hear you liked the hotel and room facilities as well as the breakfast in Smith’s Grill restaurant.

Thanks again for your feedback and we do hope you’ll choose Arora Hotel Heathrow next time your flying out!

Kind regards,

Stephen Clayton
General Manager

Arora Hotel Heathrow

P.S. I also love the title of your review!

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Reviewed February 21, 2013

I needed to book a night at Heathrow Airport between my flight coming back from Cairo and my morning flight back to Glasgow. The hotel was spotless, comfy, and just what I needed. The airport bus dropped you off right in front of the hotel and it also picked you up as well. I really appreciated the quick transportation. I wish i didn't have an early flight as I would have loved to have slept in the cosy bed longer. Definitely recommend staying at this hotel again if you ever need to spend a night at heathrow. Room service was also delicious!

  • Stayed: March 2012, traveled solo
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Thank MNU10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen C, General Manager at Hyatt Place London Heathrow Airport, responded to this reviewResponded March 5, 2013

Thank you for taking the time to write a review of the Arora Hotel Heathrow, following your recent stay with us.

I’m pleased you found the hotel and free public transport connections convenient for your needs. It was also great to hear you liked the cosy and comfortable beds and enjoyed our Room Service from Smith’s Grill. We do aim to be a 'home away from home' after all!

Thanks again and we do hope you’ll choose Arora Hotel Heathrow the next time you are in the area…

Kind regards,

Stephen Clayton
General Manager

Arora Hotel Heathrow

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 20, 2013

A pefectly functional, comfortable, clean and friendly hotel for those wishing to stop overnight.
All the staff were friendly, the rooms clean, comfortable, and with all the things you would hope to find - hair drier, toiletries, trouser press, tea and coffee etc, and a very comfortable bed.
Well stocked, and well thought out.
The bar was nice too, and the breakfast perfectly ample without going overboard.
Less is more sometimes, and this place proves that.
Would definitely stay again.
And it's utterly convenient for Heathrow Airport if you have a flight to catch.

  • Stayed: February 2013, traveled with family
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Thank ParParBirdie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen C, General Manager at Hyatt Place London Heathrow Airport, responded to this reviewResponded March 5, 2013

Thank you for taking the time to write a review of the Arora Hotel Heathrow.

I’m pleased you enjoyed your stay and found the staff to be friendly and the rooms clean and comfortable with a good range of facilities. It was also great to hear you liked Smith’s bar and enjoyed our buffet breakfast in Smith’s Grill restaurant.

Thanks again and we do hope you’ll choose Arora Hotel Heathrow next time you’re in the area!

Kind regards,

Stephen Clayton
General Manager

Arora Hotel Heathrow

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 19, 2013

Stayed here The night before my flight and again for 1 night on my return to the UK. Great location, easy to reach to & from Heathrow on public buses (U3). Very quick & efficient check in. Easy to check out. Big spacious rooms. very quiet and a great night's sleep. I will be back.

  • Stayed: December 2012, traveled solo
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Thank Bob186317
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen C, General Manager at Hyatt Place London Heathrow Airport, responded to this reviewResponded March 5, 2013

Thank you for taking the time to write a review of the Arora Hotel Heathrow.

I’m pleased you enjoyed your stay and found the location and free public transfers suited your needs. It was also great to hear you found the rooms to be spacious and quiet for your night’s sleep.

Thanks again for your feedback and we look forward to welcoming you back to Arora Hotel Heathrow the next time you’re in the area!

Kind regards,

Stephen Clayton
General Manager

Arora Hotel Heathrow

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 18, 2013

Very simple hotel ,desk staff very helpful and quick check in,porter took bags to room immediately no hassel,rooms spacious ,clean and good size bathroom,dinner average could be better ,dining staff just ok.So convenient to terminal 5.Very quite rooms and i managed to get a good nights sleep before getting an early morning call to catch my flight.Godd deal at a good price ,i will be back.

  • Stayed: February 2013, traveled on business
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Thank bonabilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen C, General Manager at Hyatt Place London Heathrow Airport, responded to this reviewResponded March 4, 2013

Thank you for taking the time to review the Arora Hotel Heathrow.

It was great to hear you found the Reception Team and Porter’s to be helpful and efficient and that you also liked our clean, quiet and spacious rooms at great value.

I’m also sorry you found the restaurant experience to be below your expectations and please rest assured that your comments have been taken on board and shared with the team. We do appreciate your honest feedback.

Thanks again and we do hope you will choose Arora Hotel Heathrow the next time your flying out.

Kind regards,

Stephen Clayton
General Manager

Arora Hotel Heathrow

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Place London Heathrow Airport

Address: The Grove Bath Road | The Grove, West Drayton UB7 0DG, England (Formerly Heathrow Hotel Bath Road)
Location: United Kingdom > England > Greater London > West Drayton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in West Drayton
#2 Family Hotel in West Drayton
#2 Romantic Hotel in West Drayton
#2 Business Hotel in West Drayton
Price Range: $75 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Place London Heathrow Airport 4*
Number of rooms: 349
Official Description (provided by the hotel):
At Hyatt Place Heathrow Airport, you’ll enjoy the comfort you deserve and the convenience you crave. Plus, you’ll be in the heart of Heathrow Airport, just moments from Terminals 2, 3 and 5. Whether you are travelling for a business meeting or on a family vacation, our hotel is the ideal place to relax, meet and explore. What You’ll Love • The spacious rooms: 349 roomy rooms with our Cozy Corner chaise lounge • Waking up to breakfast: Start the day right with a fresh and heart breakfast from the Gallery Kitchen Breakfast options, served in our Gallery Cafe • Perk it up: Other perks include free Wi-Fi and a 24-hour StayFit Gym • Flexible meeting spaces: 2,422 sq ft of meeting space, perfect for a range of events and celebrations • Great transport options: Linking you to the airport, central London and beyond Hyatt Place London Heathrow is the perfect starting point for work or play when travelling through London Heathrow airport. Relax after a busy day in our spacious guestrooms, rest up, then wake up and experience our Gallery Kitchen Breakfast. Don’t be bound to a schedule; work out or get work done your way at our 24/7 StayFit Gym and e-room business centre. Our central location makes it easy to get around the city with shopping, sightseeing and the business hubs of several Global Companies all in the vicinity. Hotel Features • 349 spacious guestrooms with separate sleeping and living areas as well as our Cozy Corner sofa-sleeper • Signature Hyatt Grand Bed™, upscale bath toiletries, and hi-tech amenities • Free Wi-Fi and remote printing everywhere • Gallery Kitchen Breakfast • Gallery Café serves an a la carte menu for lunch and dinner • 24/7 Gallery Market offers perfectly packed grab n’ go items, from snacks and sandwiches to pastries • Coffee to Cocktails Bar offers a variety of specialty beverages • 24/7 StayFit Gym with Life Fitness machines, free weights, and exercise balls • Free public computers in the Gallery • 2,422 sq ft of flexible meeting and event space PARKING: Our hotel offers on-site parking at £12 per 24 hours. ... more   less 
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Also Known As:
Arora International Heathrow Harmondsworth
Arora International Heathrow Hotel Harmondsworth
Hyatt Place London Heathrow Airport West Drayton, Greater London

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