This is one of the worst hotels that we have stayed recently. Most annoying is the smell of tobacco everywhere, you start to feel it as you go through the hotel's longish corridors. We were given the non-smoking room but it made no difference.
Windows DO NOT open, there is no ventilation in the room at all, the double room was small, little sun comes in as there is water condensation on the inside of the window.
Air conditioning is outdated, an old window type unit with terrible noise, we had to switch it off to be able to sleep. Poor sound insulation, everything heard from the corridor, as those who arrived recently, complain and swear about the hotel's conditions.
Staff is helpful but really very slow check in.
Furniture has to be replaced really, worn out.
The only bright spot was the bathroom room which was clean, and the shower had enough water.
Breakfast is alright, full English, and the restaurant door open so you can get some fresh air in the morning. I did not try any facilities as stayed just one night, but the swimming pool and the gym are located across the road, about 3-4 min walk from the hotel.
Will never stay again in this place at any money.
- Official Description (provided by the hotel):
- Located close to all terminals, with direct access to Terminal 5 via the eco friendly Ultra POD network in 7 minutes. As well as boasting spectacular views of the northern runway and architectural splendor of terminal 5 from the hotel restaurant, terrace and bar. The Thistle London Heathrow is the ideal place to unwind whether you are flying off early or arriving late at night. Also because we're close to central London Thistle London Heathrow is a perfect venue for business meetings and other events. ... more less
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- Also Known As:
- Thistle London Heathrow West Drayton
- Thistle Heathrow
- Thistle London Heathrow Hotel West Drayton, Greater London