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“Very Handy for Terminal 5 With Hotel/Car Parking combined.”

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Thistle London Heathrow Hotel
Ranked #9 of 12 Hotels in West Drayton
Reviewed June 18, 2014

I found the 1 night hotel/14 days car parking deal to be excellent value. Even better is the fact that a shuttle bus runs from the hotel to Terminal 5 (10 mins; £5 single, £9 return) then the remaining terminals.

Hard to find in dark - the Hotel is off Bath Road. Best to enter Bath Road from A3044 (Stanwell Moor Road) roundabout or the A4 WEST-bound carriageway by the Premier Inn. I don't think that you can get to the Hotel via the Western Perimeter Road.

Hotel Bar not sign-posted well enough when inside the hotel.

Room Tip: Room faced onto runway but well sound-proofed in my view.
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  • Stayed: May 2014, traveled solo
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Thank areboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, Manager at Thistle London Heathrow Hotel, responded to this reviewResponded October 9, 2014

Thank you for your recent review.

We take all comments very seriously and share information across all the hotel departments.

We look forward to welcoming you back to the Thistle London Heathrow Hotel in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,741 - 1,747 of 2,724 reviews

Reviewed June 17, 2014

Whilst the hotel is in close proximity to Terminal 5 at Heathrow and accessible via the pod ( expensive at £5 per person one way) it is horribly dated with very small depressing bedrooms. It is probably just bearable for a night but no more.
The breakfast was passable but the overall impression is not particularly good. I would not stay again.

Room Tip: The rooms on the ground floor are small and dowdy
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  • Stayed: June 2014, traveled on business
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Thank Judy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, Manager at Thistle London Heathrow Hotel, responded to this reviewResponded October 9, 2014

Thank you for your recent review.

We take all comments very seriously and share information across all the hotel departments.

We look forward to welcoming you back to the Thistle London Heathrow Hotel in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 16, 2014

Plus points: very easy to access this hotel via the pod (car park level 2, T5) - £5 per journey. Dearer than the Hoppa bus (just) and infinitely faster.
Minus points: hotel is very depressing on the outside - 1960s / falling apart - the journey from pod to hotel leaves you apprehensive.
Middle points: the rooms themselves are no worse than a speedbird / premier inn etc, basic and clean. The staff are very pleasant. The corridors are musty. The heating / air conditioning works well. Would I be back? I'm really not sure - I didn't try breakfast because my flight was too early.

Room Tip: Take this one with a pinch of salt
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  • Stayed: June 2014, traveled on business
    • Value
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Thank 60-degreese-North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, Manager at Thistle London Heathrow Hotel, responded to this reviewResponded October 9, 2014

Thank you for your recent review.

We take all comments very seriously and share information across all the hotel departments.

We look forward to welcoming you back to the Thistle London Heathrow Hotel in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 16, 2014

This is a great hotel for many reasons. It's moderately priced for being next to Heathrow, it has double glazed windows so you don't hear the planes at all, it is on the free Heathrow shuttle bus route, a nice breakfast, and they were very helpful. Waiting for an evening flight, we were able to leave our luggage at the desk (at no charge) and walk down the street to a good English pub and have a wonderful pub lunch.

Nice hotel, good price, location, and what more could you ask for?

  • Stayed: May 2014, traveled as a couple
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Thank DebraNM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, Manager at Thistle London Heathrow Hotel, responded to this reviewResponded October 9, 2014

Thank you for your recent review.

We take all comments very seriously and share information across all the hotel departments.

We look forward to welcoming you back to the Thistle London Heathrow Hotel in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 16, 2014

Very scruffy rooms that look like they've been furnished by a charity shop, over bath shower had a fixed head that reaches your chest (I'm 6ft tall), thought we would stop after return flight from Bangkok arriving on a Monday evening before traveling home, save your money go elsewhere or straight home, wish I had.

Stayed: June 2014, traveled as a couple
Thank David F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, Manager at Thistle London Heathrow Hotel, responded to this reviewResponded October 9, 2014

Thank you for your recent review.

We take all comments very seriously and share information across all the hotel departments.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 15, 2014

I arrived at Heathrow Terminal 5 by Underground and, as advised on the Thistle Hotel website, I followed signs for 'local buses' and caught the 423 from Stop 6. The bus is free, comes every 20 to 30 minutes and took no more than ten minutes to reach a bus stop close to the hotel. This hotel is not attractive from the outside at all. However, Thistle seem to have made the best they can from the interior. Apart from the inevitable housekeeping trollies, the hotel appeared to be well maintained, clean and tidy. Two staff were at the Reception on my arrival, serving other clients. A third member of staff opened another service point and called me over. Check in was swift and efficient. My room seemed quite a walk away, down one long corridor and then another. When I reached the room it turned out that it had not been serviced so I set off back to Reception. Again, a few clients were being served ahead of me, however the staff member who had checked me in noticed I was back and asked if there was problem. He apologised and gave me a new room and took me to it. The room was nicely fitted and did not feel overly 'tired' like some airport hotels. The bathroom and bedroom felt clean, however some of the grouting around the tiles in the bathroom had blackened but not to an unacceptable standard. I did not have a lot of luggage with me and the room would have been a bit small if I had had two large suitcases. However, it was perfectly comfortable with good décor as well as an ironing board, iron and hair dryer. The hotel has a great viewing terrace outside the restaurant and bar which over looks the end of the runway and across to Terminal 5. I ate in the bar and the staff were friendly and attentive. The food was pretty good and some thought had gone into the presentation. There were also large televisions in the bar, but nothing compared to the excellent view of the inbound aircraft going past just outside! I caught the 423 bus again in the morning back to Terminal 5, however it is possible to use the new Heathrow 'Pod' from the hotel, for £5. The driverless 'Pod' takes you Terminal 5 in under 5 minutes. This hotel is perfectly comfortable and at £70.80 for room only, good value. I was pleasantly surprised. I felt relaxed there and would be happy to stay again.

  • Stayed: June 2014, traveled solo
    • Value
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    • Cleanliness
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1  Thank vroom100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, Manager at Thistle London Heathrow Hotel, responded to this reviewResponded October 9, 2014

Thank you for your recent review.

We take all comments very seriously and share information across all the hotel departments.

We look forward to welcoming you back to the Thistle London Heathrow Hotel in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 13, 2014

Stayed for one night whilst overnight at Heathrow, vey good location for terminal 5 which is connected to the hotel via a driverless pod. It costs £5 each way but compared to a taxi that's a bargain and it only takes 5 minutes.

The hotel looks more basic motel from the outside but its clean and smart enough inside, check in was pleasant and fast as was check out. All facilities you would expect.

The downside is the rooms are very small and the double bed was hardly big enough for two, saying that again the room has all the facilities needed. Despite being very close to the runway there was no flight noise.

Parking on site and plentiful too

Room Tip: Ask for a large room
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  • Stayed: June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank ibroadbe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, Manager at Thistle London Heathrow Hotel, responded to this reviewResponded October 9, 2014

Thank you for your recent review.

We take all comments very seriously and share information across all the hotel departments.

We look forward to welcoming you back to the Thistle London Heathrow Hotel in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Thistle London Heathrow Hotel

Address: Bath Road, West Drayton UB7 0EQ, England
Phone Number:
Location: United Kingdom > England > Greater London > West Drayton
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #9 of 12 Hotels in West Drayton
Price Range: $58 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Thistle London Heathrow Hotel 3.5*
Number of rooms: 266
Official Description (provided by the hotel):
Located close to all terminals, with direct access to Terminal 5 via the eco friendly Ultra POD network in 7 minutes. As well as boasting spectacular views of the northern runway and architectural splendor of terminal 5 from the hotel restaurant, terrace and bar. The Thistle London Heathrow is the ideal place to unwind whether you are flying off early or arriving late at night. Also because we're close to central London Thistle London Heathrow is a perfect venue for business meetings and other events. ... more   less 
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Also Known As:
Thistle London Heathrow West Drayton
Thistle Heathrow
Thistle London Heathrow Hotel West Drayton, Greater London

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