We booked this as a place to crash before flying out from Heathrow the next morning. Check-in was efficient and staff friendly and helpful. Easy to get to/from with the "Hotel Hoppa." Room was small, dated with the bare minimum of essentials. Only two towels and no room in the bathroom for any toiletries at all. Window did not open, so very humid after a shower or bath.
Service in pub was atrocious. The staff member allowed us to come in and sit (great place to watch planes land, by the way...) because it didn't open until 5. Strange for an airport bar. But then he neglected us, and even though he knew we were there, waited for us to come up and order. When we wanted to pay for our drinks later, he had disappeared.
On the contrary, service and food in the main restaurant was very good. Despite the fact that staff stood on the far wall and watched us as we ate, food was very good!!!
- Official Description (provided by the hotel):
- Located close to all terminals, with direct access to Terminal 5 via the eco friendly Ultra POD network in 7 minutes. As well as boasting spectacular views of the northern runway and architectural splendor of terminal 5 from the hotel restaurant, terrace and bar. The Thistle London Heathrow is the ideal place to unwind whether you are flying off early or arriving late at night. Also because we're close to central London Thistle London Heathrow is a perfect venue for business meetings and other events. ... more less
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- Also Known As:
- Thistle London Heathrow West Drayton
- Thistle Heathrow
- Thistle London Heathrow Hotel West Drayton, Greater London