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All reviews meal deal costa coffee thyme restaurant free bus purple parking second stop next morning budget hotel bath road hoppa bus an early flight night's sleep good nights sleep excellent stay stayed here for one night family room overnight stop
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Reviewed 4 weeks ago

Date of stay: November 2018
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with premierinn.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management_PIT5, Guest Relations Manager at Premier Inn London Heathrow Airport Terminal 5 Hotel, responded to this reviewResponded 6 days ago

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 4 weeks ago

The staff at this Premier inn really go out of their way to be friendly and helpful, from Reception to Restaurant they constantly asking if everything is alright.

The Dinner and Breakfast are excellent value on the meal deal.

Date of stay: November 2018
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank chris A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management_PIT5, Guest Relations Manager at Premier Inn London Heathrow Airport Terminal 5 Hotel, responded to this reviewResponded 6 days ago

Dear Chris A,

Thanks very much for the favourable review of your experiences during your recent stay and your positive advice to other guests about our hotel.

Your valuable feedback serves as an inspiration & motivation for our team who are specially trained to stay focussed on delivering consistent excellence in guest service.

We are grateful to you for your patronage and eagerly look forward to welcoming you back at our hotel during your next planned stay with us.

Kind regards,

Desmond Desa
Guest Relations Manager
Premier Inn London Heathrow Airport Terminal 4 & 5
Mobile : 07904900255
Email : Sales.londonheathrowt4@whitbread.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

I would have said this hotel has the best location except for the Sofitel which has direct bridge access to Terminal 5, however this is a very functional hotel and with easy access to Terminal 5, clean and spacious rooms, helpful staff at a very reasonable price, theres a costa downstairs which is an added bonus.. Restaurant offers good breakfast buffet but didnt try them for Dinner

Date of stay: November 2018
Trip type: Traveled on business
Thank MIG21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management_PIT5, Guest Relations Manager at Premier Inn London Heathrow Airport Terminal 5 Hotel, responded to this reviewResponded 6 days ago

Dear MIG21,

Thanks very much for the favourable review of your experiences during your recent stay and your positive advice to other guests about our hotel.

Your valuable feedback serves as an inspiration & motivation for our team who are specially trained to stay focussed on delivering consistent excellence in guest service.

We are grateful to you for your patronage and eagerly look forward to welcoming you back at our hotel during your next planned stay with us.

Kind regards,

Desmond Desa
Guest Relations Manager
Premier Inn London Heathrow Airport Terminal 4 & 5
Mobile : 07904900255
Email : Sales.londonheathrowt4@whitbread.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 weeks ago via mobile

After researching many of the higher end hotels near Heathrow, we were less than impressed with the reviews. I found this sparkling new hotel for a great price. We have stayed at Premier Inns before and like the product for the price.

Thus we booked a room and found this hotel to be perfect for our needs. The staff is lovely and sent us to a clean, quiet room. Yes, it has spare furnishings and amenities, but we slept well.

We ate dinner at Thyme - just so so- and had the breakfast buffet. The breakfast was better than dinner.

Should we need to spend a future night at Heathrow, this would be our choice.

Date of stay: June 2018
Trip type: Traveled as a couple
Thank Ashley341
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management_PIT5, Guest Relations Manager at Premier Inn London Heathrow Airport Terminal 5 Hotel, responded to this reviewResponded 6 days ago

Dear Ashley341,

Thanks very much for the favourable review of your experiences during your recent stay and your positive advice to other guests about our hotel.

Your valuable feedback serves as an inspiration & motivation for our team who are specially trained to stay focussed on delivering consistent excellence in guest service.

We are grateful to you for your patronage and eagerly look forward to welcoming you back at our hotel during your next planned stay with us.

Kind regards,

Desmond Desa
Guest Relations Manager
Premier Inn London Heathrow Airport Terminal 4 & 5
Mobile : 07904900255
Email : Sales.londonheathrowt4@whitbread.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2018

Date of stay: October 2018
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with premierinn.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management_PIT5, Guest Relations Manager at Premier Inn London Heathrow Airport Terminal 5 Hotel, responded to this reviewResponded 6 days ago

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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