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Premier Inn London Heathrow Airport Terminal 5 Hotel
Ranked #1 of 12 Hotels in West Drayton
Certificate of Excellence
Reviewed December 16, 2012

Stayed here for one night prior to catching a flight to Washington DC. Overall I found this hotel very good value for money having only paid £40 for my room.
Upon arrival was met by friendly reception staff who checked me in quickly. The room itself was clean and had all the usual facilities you would expect to find in a premier inn, large comfy double bed, tv, tea/coffee facilities. Rooms are pretty basic but that's to be expected from premier inn.
Never used the restaurant or costa as I arrived late in the evening and left early next day to make full use of the Concorde room at LHR.
The only thing I think might be useful would be clearer instructions on their website as to which bus to get. Went for the Hoppa at LHR only to find two premier inns listed on the bus stops one called T5 and one Bath Rd. this was confusing as the hotel is called terminal 5 and is on Bath rd lol. Waited over 30 mins for the bath rd bus only to be told it was the wrong one and would have to wait another 30 min, however the very nice Hoppa driver told me to take a red London bus no 423 I think it was which stopped right outside the hotel and was free as opposed to the £9 return fare on the Hoppa. Definitely recommend the no423. Bus stop is the first row as you exit the terminal (don't cross any rd) and you get off the bus at the second stop right outside the hotel.
Overall a good hotel and would definitely recommend this for anyone overnighting at LHR.
Never experienced any aircraft noise either as windows are triple glazed.

  • Stayed: December 2012, traveled solo
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1  Thank Virgin747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,492 - 1,498 of 1,901 reviews

Reviewed December 15, 2012

I regularly use this hotel and am very satisfied with the standard and cleanliness of the rooms. The hotel has a costa coffee and restaurant in reception. There always seem to be huge queues at the front desk, which makes it frustrating when you only want a quick word with the staff. Every time i have had dealings with the hotel staff they have always been very professional and friendly .. With the hotel being under a year old everything works and is not tired looking .. Overall a 9/10 hotel. Sometimes the air conditioning /heating does not work efficiently though ...

Room Tip: Ask for a high floor facing the atrium courtyard.
  • Stayed: November 2012, traveled on business
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Thank Tommy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 14, 2012

Really great place to stay , this was my third stay this year at this particular hotel and it never fails to impress me for value, cleanliness and friendly staff.
Rooms very big, furnished with all the essentials that you need ,
Always take advantage of the meal deal for 22 pounds

  • Stayed: December 2012, traveled solo
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1  Thank chrissiejw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 14, 2012

Close to the airport with buses from either terminal 3 or 5. Very helpful staff. VERY LOVELY rooms. Beds and room very clean and comfortable. We (hubby, 2 kids and myself) booked a room for one night as we had a flight the next morning. There were 3 beds (one for hubby and I; and 1 for each of the kids). However, we did not feel that we struggling for space( could be because we stayed for only one night and most of our luggage had been sent to our final destination). Nevertheless,it was a wonderful stay. The dinner and breakfast were very filling. We will definitely come back to the Premier Inn.

  • Stayed: December 2012, traveled with family
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Thank Wunmi1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 13, 2012

Fantastic hotel for heathrow terminal 5. Very reasonable rates, check in process was so quick & easy, room clean & tidy, bed comfy, food was brilliant and the staff extremely pleasant. Could not fault it at all. You do have to pay for parking (£12) but considering the price of the room, this is a very small price to pay. Would definitely recommend it to anyone flying out of terminal 5.

  • Stayed: December 2012, traveled with friends
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Thank Ceri05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 12, 2012

Clean and conveinient for T5. I also thought the £12 parking fee was rather steep but it is London . The bed isn't as inviting as the tv advert suggests but over all a good budget hotel. The staff are very friendly and welcoming.

  • Stayed: December 2012, traveled on business
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Thank Cityforever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 11, 2012

I made a last minute decision to overnight at heathrow before a flight and consulted tripadvisor for a hotel, only to find this one ranked number one, and i soon found out why! Stayed at a few different hotels at heathrow before, this is definitely up there in terms of value/quality vs price. For 70pounds, i had a clean and spacious room with 1 double bed and 2 single beds (family room), breakfast for 2 and wifi for 24hrs. The room was clean, the self check in kiosk was very easy to use and made my check in a breeze! The breakfast is good, usual full cooked breakfast buffay with continental selection of cereals and yoghurt. Parking around the back is easy, and there is a mcdonalds and gas station just next door (easy for refilling tank before returning hire car on the way to airport). Usual flat screen tv in room with usual selection of channels. All in all, for an overnighter with a flight the next day, i am definitely coming back here!

Stayed: December 2012, traveled with family
Thank PSI4184
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn London Heathrow Airport Terminal 5 Hotel

Address: Heathrow Airport Terminal 5, 420 Bath Road | Longford, West Drayton UB7 0EA, England
Location: United Kingdom > England > Greater London > West Drayton
Amenities:
Bar / Lounge Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
#1 Business Hotel in West Drayton
#1 Best Value Hotel in West Drayton
#1 Romantic Hotel in West Drayton
#1 Family Hotel in West Drayton
Price Range: $70 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn London Heathrow Airport Terminal 5 Hotel 3*
Number of rooms: 400
Official Description (provided by the hotel):
Creating a new dining experience in a relaxing environment, the Thyme restaurant and bar provide a range of ‘tasty’ dishes serving both lunch and dinner options. Along with a COSTA coffee store open from 06:30 to 10:30 and our welcoming hotel bar area you will never be short of food and drink options. Not to mention our ‘All You Can Eat’ Full English Buffet Breakfast at only £8.25 per person. At Premier Inn we pride ourselves on comfort and quality. That's why each of our 400 bedrooms has a king sized bed, en-suite bathroom, safety deposit box, tea/coffee making facilities, hairdryer, freeview TV and wifi (at an additional cost). An ideal choice for a business stay, our hotel is conveniently located with great transport links to Heathrow Airport and Central London. For leisure guests, we are ideally located for Heathrow Airport with limited car parking onsite (£12 per night). We also offer a range of park and fly options. We are serviced by the Hoppa to the Terminals, operating from 0425 until 2325 (Terminals 1 and 3) and 0415 to 2345 (Terminal 5) at a cost of £4.50 per person or £8 return. Furthermore we are just 15 miles from both Windsor Castle and Legoland Windsor. Central London is easily accessible by the London Underground stations and the Heathrow Express. With Children (up to the age of 15) eating a free breakfast when accompanied by a full paying adult and no additional charges for family rooms, we are the top choice for families. ... more   less 
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Also Known As:
Premier Inn London Heathrow Airport Terminal 5 Hotel West Drayton, Greater London

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