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“Nice stay at the Park Inn”

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Park Inn Hotel & Conference Center London Heathrow
Ranked #7 of 12 Hotels in West Drayton
Kidderminster, United Kingdom
1 review
“Nice stay at the Park Inn”
Reviewed February 3, 2014

Very friendly and clean, the bar food was reasonably priced, and very good. The gym and swimming pool are a nice feature and again very clean. I have stayed here a few times and it is very good value for money. Recommended, especially like the business suite.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Inn by Radisson Hotels

Helpful?
Thank Darren A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick C, General Manager at Park Inn Hotel & Conference Center London Heathrow, responded to this review, February 7, 2014
Dear Darren A

Thank you for posting a TripAdvisor review.

I appreciate your very positive comments and hope you will continue to use the Park Inn on many occasions.

Yours sincerely

Nick Campbell
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,571 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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NC
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 3, 2014

I stayed at the Park Inn for two nights for a business meeting on the property. The hotel is crazy busy at times with travel groups, but the hotel staff was pleasant. My room was nothing fancy, but it was clean. The hotel gym is small and could use more cardio equipment (currently it has 4 treadmills, two upright bikes, an elliptical, a stairclimber and two rowing machines) given the number of folks working out one morning, but it has a good selection.

Our conference room was nice and the food supplied for the meeting from the hotel was pretty good.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ilovenc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick C, General Manager at Park Inn Hotel & Conference Center London Heathrow, responded to this review, February 7, 2014
Dear Llovenc

Thank you for taking the time and trouble to write a review following your recent stay at the hotel.

From your description I suspect you experienced the arrival of a delayed flight, which for a short period does make the hotel’s reception and lobby very busy – thankfully the team are well versed in dealing with such big groups and usually get the check-in completed very quickly and the distressed passengers into their rooms.

I have tried every configuration possible to squeeze more equipment into the gym, and over the peak times it can get very busy – the Club Manager is working on yet another gym layout to see if one more tread mill and exercise bike can be fitted in (fingers crossed!).

I hope to welcome you back to Park Inn on a future occasion.

Yours sincerely

Nick Campbell
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
191959
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 2, 2014

I stayed in the Park Inn Heathrow for one night on the 26th January 2014! Check in was quick, and the room was clean, spacious, with Plasma t.v. and tea/coffee making facilities! Bathroom was large with rain shower Although i did not use the restaurant i had a snack in the bar which was excellent and good value for money Breakfast was included in the price i paid and was a large buffet with a huge choice! Obviously this hotel is at Heathrow so be prepared for some aircarft noise, but all in all i slept well and would recommend and would use this hotel again!

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Inn by Radisson Hotels

Helpful?
Thank SPANISHSUE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick C, General Manager at Park Inn Hotel & Conference Center London Heathrow, responded to this review, February 7, 2014
Dear SpanishSue

Thank you for taking the trouble to complete a TripAdvisor review following your stay at the end of January.

I was of course delighted to learn everything was to your satisfaction and you will recommend the hotel.

I hope next time you are passing through the airport you will stay with us again.

Yours sincerely

Nick Campbell
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
87 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
Reviewed February 1, 2014

Nice Hotel very conveniently situated next to runway but no noise great sleep,
Disappointed that rooms lacked attention to detail for a four star hotel I was surprised two lights in bedroom were not working the bed runner was quite worn with material pulls all over it and the glass bathroom panel door was very hard to move getting in and out of bath shower as it scraped along bath so had to be careful not to fall.felt these all should have been checked by housekeeping.Bathroom was large and very nice. Reported faults on check out. Room itself was spacious and very comfortable with all mod cons.Though it was along walk to room.
Did feel on check in and check out Reception staff quite aloof and disinterested attitude may. benefit from customer service training. Although I have just booked another Heathrow hotel for the spring for the same price as Park Inn I would stay here again in future as the hotel was comfortable and convenient

Room Tip: Request rooms in five or six hundreds look all new like they are redecorated. if you have any mobi...
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bluenile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick C, General Manager at Park Inn Hotel & Conference Center London Heathrow, responded to this review, February 4, 2014
Dear BlueNile

Thank you for taking the time to complete a TripAdvisor review following your recent stay at Park Inn Hotel & Conference Centre London Heathrow.

I was of course pleased to learn that on the whole you enjoyed your stay at the hotel and would choose to stay again. I have of course noted the point raised of the quality of your bedroom, and am pleased to advise the hotel will shortly be undergoing a phased refurbishment of 300 bedrooms and the very valid points you have raised will be corrected.

I hope to welcome you back to the hotel in the very near future.

Yours sincerely

Nick Campbell
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth, United Kingdom
Level Contributor
81 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed February 1, 2014 via mobile

Stayed overnight before early flight and found the hotel very good. Staff were very attentive and keen to help. Pool and gym onsite as well. Very good meal although perhaps a little overpriced but to be fair there were cheaper options (buffet) for guests

Stayed January 2014, traveled on business
Helpful?
Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick C, General Manager at Park Inn Hotel & Conference Center London Heathrow, responded to this review, February 4, 2014
Dear Mark S

Thank you for reviewing your stay at the Park Inn.

I was pleased to read everything was to your satisfaction and hope you will continue to use the hotel on many occasions in the future.

Yours sincerely

Nick Campbell
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Highworth, United Kingdom
Level Contributor
113 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed January 31, 2014

Stayed here on a Thursday night in readiness for an early flight from T5 the following morning. The hotel is very large, quite modern with a nice restaurant and bar/lounge area. The staff are very friendly and helpful. Our room, although situated miles away from everything was large, clean and well appointed. Would definitely stay here gain and highly recommend if flying from Heathrow.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ade_Loz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick C, General Manager at Park Inn Hotel & Conference Center London Heathrow, responded to this review, February 3, 2014
Dear Jan G

I appreciate you taking the time to review your recent stay at Park Inn Hotel & Conference Centre London Heathrow.

I was pleased to learn you found the hotel easy to get to and that everything was to your satisfaction.

I hope to welcome you again soon.

Yours sincerely

Nick Campbell
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Keller, TX, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 30, 2014

Park Inn is a great airport hotel for a good price near Terminal 5. You can take the free bus #423 outside the terminal and get off at the Texaco Station on Bath Road. The driver will tell you where to get off, and you can see the hotel across from the petrol station. Rooms are big and clean, baths are wonderful, and the staff is helpful. It is a very good operation considering how huge the hotel is! It's a 15 minute walk to The Pheasant - which is one of the better pubs in London. The guest services desk can explain how to go there.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Inn by Radisson Hotels

Helpful?
1 Thank Jan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick C, General Manager at Park Inn Hotel & Conference Center London Heathrow, responded to this review, February 4, 2014
Great overnight stay

Dear Ade_Loz

Thank you for posting a TripAdvisor review following your recent stay at the Park Inn Hotel & Conference Centre London Heathrow.

I was of course pleased to learn everything was to your satisfaction and look forward to welcoming you back to the hotel in the near future.

Yours sincerely

Nick Campbell
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Inn Hotel & Conference Center London Heathrow

Property: Park Inn Hotel & Conference Center London Heathrow
Address: Bath Road | London Borough of Hillingdon, West Drayton UB7 0DU, England
Phone Number:
Location: United Kingdom > England > Greater London > West Drayton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in West Drayton
Price Range (Based on Average Rates): $
Hotel Class:4 star — Park Inn Hotel & Conference Center London Heathrow 4*
Number of rooms: 895
Official Description (provided by the hotel):
Conveniently situated at London's Heathrow airport- The worlds busiest International airport -and adjacent to London's major motorway networks M4/M25, Park Inn Heathrow is also close to all the excitement of central London, which is just 15 minute train ride away on the Heathrow Express. Park Inn Heathrow is ideally located near Stockley Park Business Centre, Bedfont lakes, Windsor and Maidenhead. ... more   less 
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Also Known As:
Park Inn London Heathrow Hotel West Drayton
Park Inn West Drayton
Heathrow Park Inn
Park Inn Heathrow
Heathrow Le Meridien
Park Inn Hotel & Conference Center London Heathrow West Drayton, Greater London

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