All personnel at reception, concierge, restaurant, bedrooms were without fault. The beds/mattresses are excellent, room very quiet, excellent sleep. However, the hotel itself is sub-standard, very old, needs total renovation, internet connection disaster in both SPG lounge and at reception. Excellent connection for Terminal 5, with bus 350 or 423, Hoppa costs £4. I would return but would demand cheaper rate, even as a SPG member where I paid £85 p.n.
- Official Description (provided by the hotel):
- Sheraton Heathrow Hotel is located less than a mile from Heathrow Terminal 5 and is only minutes away from any of the terminals. The Sheraton Sweet Sleeper Bed, The Link at Sheraton, Sheraton Club and Sheraton Fitness powered by Core Performance make it a comfortable choice where guests find a home away from home. A welcoming team of talent always strives to make guests feel special and to create a warm sense of community to be enjoyed by all. ... more less
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- Also Known As:
- Sheraton West Drayton
- West Drayton Sheraton
- Sheraton Heathrow Hotel West Drayton, Greater London