I ended up in this hotel due to a cancelled flight and was less than impressed. The hotel is old, and very run down. The first room I was assigned was a non-smoking room but it had a terrible odor. I changed rooms and the second room was better. The staff were very helpful and courteous throughout both at the front desk and at the restaurant but they don't have much to work with. While the room is wired with outlest for UK, Euro and US electricity, the US plug in my room didn't work so I needed to wait 30 minutes to get a transformer.
There is no wifi in the rooms, but is available in the lobby and there is ethernet in the room. OK for laptops but not for ipads.
Can not recommend this hotel.
- Official Description (provided by the hotel):
- Sheraton Heathrow Hotel is located less than a mile from Heathrow Terminal 5 and is only minutes away from any of the terminals. The Sheraton Sweet Sleeper Bed, The Link at Sheraton, Sheraton Club and Sheraton Fitness powered by Core Performance make it a comfortable choice where guests find a home away from home. A welcoming team of talent always strives to make guests feel special and to create a warm sense of community to be enjoyed by all. ... more less
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- Also Known As:
- Sheraton West Drayton
- West Drayton Sheraton
- Sheraton Heathrow Hotel West Drayton, Greater London